NOC Technician

TEKsystems is looking for Network Operations Technician for one of our top clients in the Modesto, CA area. They offer stability, growth, updated technology and more. This role will be working 3rd shift. See the top skills & job description below.

Top Skills

1.) 1+ years of Network Operations Experience- Cisco and Voice, or can have strong service desk experience

2.) Understanding of WAN, LAN, Voice and networking systems

3.) Advanced organizational skills/ ability to multitask

Job Responsibilities

The team is looking to bring on Network Operations Technicians to provide management and support of the company's Data, Voice, Security, and Wireless networks. Work as part of a network operations center to maximize stability, availability, and functionality of the production environment as well as provide inbound support for network related issues. Assist in supporting routine moves, adds, and changes within the company's network. This role will be working 3rd shift.

Additional Skills & Qualifications

Network Monitoring and Incident Troubleshooting

• Support Data, Voice, Security, and Wireless networking systems globally in a Network Operations Center

• Troubleshoot, isolate, and diagnose network problems, either alone or as part of the team

• Monitor and respond to all applicable alarms and act as a central communications center for all telecom issues

• Support inbound requests from the helpdesk and end users

• Manage carrier and supplier escalations ensuring prompt incident resolution

• Coordinate field service technicians to respond to and restore services

• Coordinate with suppliers and internal resources, assist in communications and/or status updates to branch sites with network issues

• Thoroughly document steps taken to troubleshoot and resolve incidents within the company's knowledgebase

If you are interested in this role, please reach out directly to me or apply to it.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.