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Sales Associate

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Oklahoma City, Oklahoma, United States The Chickasaw Nation Full time


We are currently looking for a Part Time 38 Sales Associate to join our Newcastle Retail Team team located at the Renaissance Retail Store working .


Summary:
Greet and assists patrons in the purchasing of items available for sale, accepting cash and change. Responsible for providing highest level of customer service and providing the winning experience.

Responsibilities:

  • Provides first class customer service courteous and helpful to all internal and external customer types
  • Answers questions in a courteous and professional manner
  • Partners with internal and external services as needed to ensure appropriate referral is made
  • Greets and engages with a smile
  • Determines and meets needs
  • Seeks positive experience and outcomes
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
  • Shares responsibilities for maintaining adequate supplies and equipment
  • Maintains general upkeep of work area and maintains a safe environment
  • Observes and addresses potential environmental hazards and risks
  • Maintains and promotes professionalism
  • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
  • Adheres to Chickasaw Nation dress code standards
  • May provide break coverage for others as assigned
  • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
  • Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Picks up and signs for cash bank to be used on assigned shift
  • Assists and guides customers with purchase selection
  • Engages potential customers and guides with selection and purchase decisions
  • May order catolog items if not in stock
  • Promotes products to increase guest satisfaction and store sales
  • Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
  • Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
  • All other duties as assigned

Competencies:

Essential:

  • Follow instructions, both written and oral
  • Adhere to all scheduling and attendance requirements
  • Honesty, truthfulness, reliability, accountability
  • Read, understand and apply regulations and policies
  • Builds effective working relationships
  • Communicates verbally with team, departments, guests and management

Skills:

Essential:

  • Count lrg amts of cash by hand / with cash counting machines
  • Operate pointofsale terminal

Experience:

Essential:

  • No prior experience required.

Education:

Essential:

  • High School, GED or Equivalent

Credentials:

Essential:

  • Pass general background check

Nonessential:

  • Pass gaming background check
  • Gaming license or permit as required by assigned position

Working Conditions:

Essential:

  • May work where cigarette smoking occurs
  • Bright and Flashing lights
  • Noisy
  • Retail store
  • Teamoriented
  • Pointofsale equipment
  • Potential exposure to blue and or white light
  • Intent to sell, increase sales, excellent service
  • Pass preemployment drug test
  • Sometimes bend, kneel, stoop, push, reach
  • Manual dexterity
  • Sometimes lift and or carry up to 25 lbs
  • Standing up to 100% of shift
  • Visual acuity for detail, distance, color, depth perception
  • Walk up to 100% of shift
  • May work day shift
  • May work evening shift
  • May work holidays
  • May work rotating shifts
  • May work weekend shift