mgr thl-care coord svcs

1 week ago

Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

Overview:

Manager THL Care Coordinator Services, Clinical Access

Full Time, 80 Hours Per Pay Period, Day Shift

Peninsula Overview:

Peninsula, a division of Parkwest Medical Center, has set a new standard for effective, innovative and caring mental health services in East Tennessee. With a combined total of more than 75 years of experience, Peninsula has helped thousands of people recover from disorders and dependencies, and lead healthy, positive and productive lives.

Offering both inpatient and outpatient services for children, adolescents and adults, Peninsula is a leader in the changing healthcare environment. The hospital is located in Blount County, with outpatient centers in Knox, Blount, Loudon and Sevier Counties. Additionally, Peninsula offers care specifically designed for seniors with co-existing psychiatric and medical conditions at the Senior Behavioral Center located at Parkwest Medical Center. Peninsula is truly committed to improving the health of the people and communities it serves.

Position Summary:

Responsibility for the daily operations of Peninsulas Behavioral Health Home including; oversight of utilization of the Care Coordination Tool to prevent gaps in the care of TN Health Link (THL) members, liaison with primary care providers to assure high quality coordination of care, oversight of the development of comprehensive person-centered care plans for Health Link Members. Responsible for direct or collaborative supervision of all staff providing services to TN Health Link members. Assists in the development, management and implementation of comprehensive strategic initiatives in the areas of clinical effectiveness, quality improvement, regulatory compliance and related areas to support and enhance achievement of organizations goals. Plans and budgets for the department and develops and implements goals and objectives as necessary to achieve outcomes defined by THL.

Recruiter: Mark Fity || ||

Responsibilities:
  • Accountable for oversight of THL service delivery through clinical supervision, scheduling and evaluation of staff, training, direct observation, consumer feedback, consultation with physicians, role modeling, and providing other resources to staff as needed.
  • Assures the development of an effective comprehensive care management plan for each THL member
  • Manages and tracks data regarding Health link members health status and assures that each member receives appropriate services as delineated in the comprehensive care management plan
  • Responsible for developing and executing successful strategies to meet THL designated outcome and efficiency measures
  • Facilitates development of collaborative relationships and agreements with primary care physicians and other external medical providers as needed to meet the healthcare needs of Health Link members
  • Responsible for quality and effectiveness of ongoing communications with primary care physicians and other external medical providers to assure successful care coordination
  • Responsible for hiring, training, orientating and evaluating performance/competency, and discipline of designated employees. Collaborates with the Director of Clinical Services for position management, staffing and scheduling
  • Ensures Health Link compliance with regulatory agency requirements (The Joint Commission, state agencies, etc.), as related to patient care and clinical documentation activities
  • Monitors patient complaints and provides recovery/conflict resolution for customer or patient activities as needed
  • Participates in the development, implementation, and monitoring of annual operating budget
  • Performs direct care services as needed
  • Is a member of the Peninsula Outpatient Leadership Team and as such participates in policy development, strategic planning and coordination of services between the hospitals and clinics
  • Serve as liaison with managers, clinical services, and other departments responsible for coordinated patient care along the continuum of care
  • Performs other related services as assigned or requested
Qualifications:

Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

A minimum of two years experience in behavioral health preferred. Management experience and previous experience in population health management is preferred.

Licensure Requirement:

Current licensure as a registered professional nurse in the State of Tennessee. Current CPR certification required.

  • facility svc tech

    4 days ago

    Knoxville, Tennessee, United States Covenant Health Full time

    OverviewFacility Services Technician Full Time, 80 Hours Per Pay Period, Night Shift Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke. We are also the region's leader in...

  • rapid access coord ii

    1 week ago

    Knoxville, Tennessee, United States Covenant Health Full time

    OverviewRapid Access Coordinator Full Time, 80 Hours per pay period, Night Shift Covenant Health Overview: Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals ) and over 85 outpatient and specialty services ) , and Covenant Medical Group ) , our area's fastest-growing physician practice division. Headquartered in...

  • Mgr Kidney Care Advocate

    1 week ago

    Knoxville, Tennessee, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE:Collaborates with internal and external customers, to ensure a positive customer experience for every patient from first point of referral, through education, modality options, and access placement and follow up, as applicable, to eventual admission into Fresenius Kidney Care (FKC) or through smooth transition between modalities. Actively...

  • sys dir onc pharm svcs

    1 week ago

    Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    Overview System Director for Oncology Pharmacy Services Full Time, 80 Hours Per Pay Period, Day Shift Thompson Cancer Survival Center is our regions largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home. And, we are a proud member of...

  • Patient Schedule Coord

    1 week ago

    Knoxville, Tennessee, United States Covenant Health Inc. Full time

    OverviewPatient Schedule CoordinatorThompson Oncology Group (TOG) is a renowned provider of medical oncology services, offering patients access to a wide range of advanced treatments and cutting-edge clinical trials.Our team of experienced medical oncologists and certified providers delivers comprehensive care at infusion centers across our region.About the...

  • dir clinical svcs thompson

    1 week ago

    Knoxville, Tennessee, United States Covenant Health Full time

    Director of Medical Oncology Operations, Thompson Oncology GroupFull Time, 80 Hours Per Pay Period, Day ShiftTravel required to all TOG/TCSC centers as needed. As a member of and , Thompson Oncology Group is part of the region's largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and...

  • Environmental Svcs Lead Worker

    1 week ago

    Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    Overview: Environmental Services Team Lead Full Time, 80 Hours Per Pay Period, Night Shift Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke. We are also the regions...

  • PBX Operator

    1 week ago

    Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    Overview PBX Operator, IT COMM-TEL Services Full Time, 80 Hours Per Pay Period, Day Shift Rotating weekends and holidays Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from...

  • Mgr Kidney Care Advocate

    2 weeks ago

    Knoxville, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE:Collaborates with internal and external customers, to ensure a positive customer experience for every patient from first point of referral, through education, modality options, and access placement and follow up, as applicable, to eventual admission into Fresenius Kidney Care (FKC) or through smooth transition between modalities. Actively...

  • Mgr Kidney Care Advocate

    3 weeks ago

    Knoxville, United States Fresenius Medical Care Holdings, Inc. Full time

    PURPOSE AND SCOPE: Collaborates with internal and external customers, to ensure a positive customer experience for every patient from first point of referral, through education, modality options, and access placement and follow up, as applicable, to eventual admission into Fresenius Kidney Care (FKC) or through smooth transition between modalities. Actively...

  • Mgr Kidney Care Advocate

    3 weeks ago

    Knoxville, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE: Collaborates with internal and external customers, to ensure a positive customer experience for every patient from first point of referral, through education, modality options, and access placement and follow up, as applicable, to eventual admission into Fresenius Kidney Care (FKC) or through smooth transition between modalities. Actively...

  • Pathology Conference Coord

    2 months ago

    Knoxville, United States University of Tennessee Medical Center Full time

    Position Summary: The Pathology Conference Coordinator position is to support all of the Cancer Institute's multidisciplinary conferences. This support includes creating agendas for the conferences out of the submission pool in our EMR, preparing the conference room for hybrid conferences with AV equipment, sign in sheets, and agendas. The position also...

  • Pathology Conference Coord

    4 weeks ago

    Knoxville, United States University of Tennessee Medical Center Full time

    Position Summary: The Pathology Conference Coordinator position is to support all of the Cancer Institute's multidisciplinary conferences. This support includes creating agendas for the conferences out of the submission pool in our EMR, preparing the conference room for hybrid conferences with AV equipment, sign in sheets, and agendas. The position also...

  • med office coord

    1 week ago

    Knoxville, Tennessee, United States Covenant Health Full time

    Overview:Medical Office Coordinator, Sleep Center Full Time, 80 Hours Per Pay Period, Day Shift Monday - Thursday 7am-4:30pm Fort Sanders Regional Medical CenterFort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art...