Systems Service Engineer

1 week ago


Baton Rouge, Louisiana, United States Schneider Electric Full time

Responsibilities:

  • Oversee customer contracts by conducting preventative maintenance visits, reporting findings, and offering on-site support when needed.
  • Ensure customers' systems are always up-to-date with the latest software, fixes, and hardware.
  • Create upgrade plans for systems and present them to customers.
  • Adhere to all technical protocols and tools for Global Service.
  • Review technical aspects of client orders and any requested proposals.
  • Assess technical risks in expansion projects and upgrades.
  • Participate in technical training covering systems, applications, safety, and more.
  • Assist Sales in securing orders and service agreements as directed.
  • Enforce contractual obligations on major projects and ensure customer satisfaction.
  • Manage technical aspects of projects, from specification to testing and commissioning.
  • Conduct system tests, factory acceptance tests, and document preparation.
  • Collaborate with the factory to resolve product-related issues.

Qualifications for Success:

  • Degree in Engineering, Engineering Technology, Computer Science, or Process Control (preferred)
  • Minimum of 2 years' experience in Foxboro IA or Triconex systems knowledge.
  • Ability to install hardware, configure software, and troubleshoot issues.
  • Familiarity with Oil & Gas, Power Generation, and Chemical industry products and services.
  • Knowledge of HMI software, DCS systems, and field instrumentation.
  • Familiarity with Foxboro and Wonderware systems.
  • Team player with leadership qualities and willingness to travel.
  • Strong analytical, logical, and interpersonal skills.
  • Detail-oriented, forward-thinking, and innovative.
  • Effective communication skills, especially in multicultural settings.

Required Knowledge:

  • Proficiency in Microsoft Office, Windows, Unix, DCS, PLC's, and Networking.

Travel Requirement: Up to 50% travel may be expected, with occasional overnight stays.

Why Choose Us?

Schneider Electric leads the digital transformation in energy management and automation. Our solutions promote safe, efficient, and sustainable energy usage globally. We aim for an ecologically viable and productive global economy.

Key Facts about Schneider Electric:

  • €34bn global revenue
  • Presence in over 100 countries
  • 45% of revenue from IoT
  • 5% of revenue dedicated to R&D.

Please note that all applications must be submitted online to be considered. This job posting will remain open until filled.

Schneider Electric is an equal opportunity employer providing fair employment opportunities to all individuals irrespective of background.



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