Security Control Center Operator

2 weeks ago

New Middletown, Ohio, United States US Bank Full time
Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for monitoring all U.S. Bank, and U.S. Bancorp systems worldwide from the U.S. Bank Security Operations Center.This fast-paced environment requires the coordination of company resources and outside agencies, including law enforcement, fire, Emergency Medical Services, and Guard Services.Individuals must be detail oriented, adaptable to changing circumstances, and possess the ability to manage multiple tasks at one time. Excellent verbal communication skills and the ability to achieve and maintain control of stressful situations are required.Performs work on projects and initiatives, assisting in the assessment and implementation of internal policies and procedures to ensure compliance with applicable laws and regulations. May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the implementation and enforcement of U.S. Bank security protocols.

Basic Qualifications

  • High school diploma or equivalent
  • Typically less than one year of applicable experience

Preferred Skills/Experience

  • Security/law enforcement and/or military
  • Central alarm monitoring/dispatch center experience
  • Previous banking and/or property management operations
  • Call center and/or customer service experience
  • Basic understanding of applicable laws, regulations, financial services, and regulatory trends
  • Well-developed analytical skills
  • Ability to research and manage multiple projects and deadlines simultaneously
  • Strong PC skills, particularly word processing, spreadsheet, databases, and presentations
  • Effective interpersonal and written communication skills

INDMO

#LI-Onsite

**We are hiring in the following locations:

  • Saint Paul, MN
  • Gresham, OR

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $ $ $30.25U.S. Bank accepts applications for this position on an ongoing basis.

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