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Rental Sales Agent
4 months ago
JOB FUNCTIONS:
- Ability to follow instructions
- Open and maintain customer accounts by recording account information
- Resolve product or service complaints by determining the cause of the problem
- Identify and assess customers' needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools provided
- Stay informed on the latest industry and company information in order to better inform customers
- Use telephones to reach out to customers and verify account information
- Ability to greet customers with warmly and professionally and establish the problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges in a timely manner
QUALIFICATIONS:
- Must be 18 years or older
- Excellent written and verbal communication skills
- Detail orientated
- Passion for helping people
- Possess an ability to build customer relationships
- Strong typing skills
- Flexible to work any shift, and any day including weekends
- Professional and punctual
- Genuinely happy and a not afraid to go above and beyond job requirements
- Ability to work with challenging customer interactions
- No
Pay:
$ $20.00 per hour
Benefits:
- Flexible schedule
Compensation package:
- Commission pay
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location:
In person