Senior Scrum Master

1 week ago


Austin, Texas, United States Charles Schwab Full time
Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Wealth and Asset Management (WAM) Engineering is an organization within Schwab Technology Services aligned to support the technology needs of Schwab Asset Management (SAM), Wealth & Advice Solutions (WAS), the Schwab Center for Financial Research (SCFR), and Third-Party Platform teams. Wealth Management Engineering (WME), an organization within WAM Engineering, is dedicated to providing support to WAS which is a growth area for Schwab.

This newly created role will support the future growth of the WAS business. As a seasoned, hands-on Senior Scrum Master, you will enable WME to achieve consistent, predictable, high-quality delivery by implementing best practices, tools, metrics, automation frameworks, and provide Agile oversight in the areas of software development and testing. You'll serve as a strong and versatile hands-on scrum master. You will deliver high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment.

You will play a critical role in supporting key stakeholders across the WAS organization which is focused on high-net worth and ultra-high net worth retail investors. Supported business functions span Schwab's Wealth and Investment Solutions including Schwab Wealth Advisory. You will be working with a team of talented and highly motivated technologists that strive to make technology a strategic differentiator for Schwab's WAS business and their clients.

What you have

Required qualifications:
  • Bachelor's degree in computer science or related field
  • Certified Scrum Master certification
  • SAFe RTE certification preferred.
  • Hands on experience gained through at least 7 years in a Scrum Master role.
  • 5+ years' experience in a software development role in the financial services industry, preferably Involving cross-team dependencies.
  • Strong understanding of Trade Life Cycle, trade workflows of Equity/ETF, Fixed Income and Mutual Funds. Strong understanding of Wealth Management.
  • Technical/Vendor Product skills:
    • Windows Operating System Environment
    • Microsoft Office Products
    • JIRA
    • Confluence
    • Planview and Rally a plus
Preferred qualifications:
  • Ability to work independently, and also collaborate with all types of stakeholders, both technical and business, peers, and leaders.
  • Ability work in a fast-paced environment and contribute to multiple projects simultaneously.
  • Strong problem solving and critical thinking skills.
  • Ability to quickly grasp complex concepts and learn new technologies.
  • Strong customer focus with a sense of ownership and determination to drive solutions in a collaborative environment.
  • Talent to communicate well with your teams, both verbally and written
  • Enthusiastic and energetic approach when engaging with teams.
  • Strong ownership mentality with a focus on customer satisfaction. Proven ability to communicate with business stakeholders to discuss their issues and work through to a resolution.
  • Attitude of transparency - desire and ability to update partners and grow trust between the business and development teams.
  • Continual improvement - constantly learning new tools and techniques to grow your craft, yourself, and your teams.
  • Fully educated and conversant on the Scrum processes
  • A deep understanding and appreciation for the Agile values and principles
  • Expertise with:
    • Backlog refinement and relative estimating (e.g., story pointing)
    • Release planning and risk management
    • Sprint planning Scrum metrics such as burndowns, release burnup, velocity, etc.
    • Sprint review best practices and techniques
    • A variety of retrospective techniques

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