Part-Time Cashier Livonia, MI

2 weeks ago


Monroe, Michigan, United States Great Lakes Ace Full time
Part-Time Cashier Position Livonia, MI (6 Mile)

Location: Store in Livonia, MI
Job Type: Part time

Description:

This role is based at:

37133 Six Mile Rd., Livonia, Michigan 48152

POSITION SUMMARY
Customer service is the top priority for the Cashier. As a Cashier at Great Lakes Ace (GLA), you play a crucial role in maintaining a positive company image and fostering GLA's reputation through your demeanor, appearance, and dedication to store profitability.

Stay true to Great Lakes Ace Hardware's Mission, Vision, and Core Values while embodying these values daily.

ESSENTIAL DUTIES AND RESPONSIBILITIES include:

  • REGISTER OPERATIONS (about 70% of role): Operate the cash register efficiently, engage customers through suggestive selling, ensure accurate transaction processing, and express gratitude for choosing GLA.
  • Process refunds and in-store credits, implement loss prevention techniques, and adhere to GLA's transaction policies.
  • Stay informed about ads, rebates, and special pricing, while actively promoting Ace Rewards membership benefits to customers.
  • Answer phone calls and direct inquiries to the appropriate department using store communication systems.
  • SALES FLOOR (about 30% of role): Greet customers, assist with product inquiries, and guide customers to locate items using The S.A.L.E.S. process.
  • Help customers find merchandise in-store, online, and facilitate special orders.
  • Maintain displays according to company guidelines to attract customers and drive sales.
  • Provide assistance with color matching, paint mixing, and help customers with their purchases to their vehicles.
  • ADDITIONAL DUTIES: Assist customers with services such as chain, rope, key, and glass cutting, screen repair, and knife sharpening.
  • Follow the nightly maintenance checklist for store cleanliness and organization.
  • Refer customer issues to the appropriate personnel for resolution.
  • Maintain regular and punctual attendance and be flexible to work weekends.

RELATIONSHIPS
Establish professional communication with customers, store management, associates, and Support Center staff as needed.

TECHNOLOGY
Utilize computer systems for register operations and inventory management.

QUALIFICATIONS
To excel in this role, you should be at least 16 years old and proficient in all essential duties.

EDUCATION and EXPERIENCE
No previous experience or training is required.

LANGUAGE SKILLS
Read and interpret documents, communicate effectively with customers and colleagues, and follow verbal instructions.

MATHEMATICAL SKILLS
Perform basic mathematical calculations.

REASONING ABILITY
Apply common sense to carry out instructions and resolve problems efficiently.

PHYSICAL DEMANDS
Physically fit to walk, use hands, talk, lift items, and have visual acuity for this role.

WORK ENVIRONMENT
Ability to work in a dynamic environment with moderate noise levels and exposure to varying weather conditions.

Compensation Details:

$12.00 per hour

Equal Opportunity Employer
Great Lakes Ace Hardware promotes equal employment opportunities and values diversity in its workforce. The company is dedicated to preventing employment discrimination of any form.



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