Sr. Capacity and Performance Engineer

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Joe Summary:

Seeking Capacity & Performance Planning Engineer with strong background in IT Infrastructure Engineering, Capacity and Performance for Compute, Cloud, Storage and Network. The Senior Capacity Planning and Performance Engineer would lead multiple capacity and performance projects from inception through completion, while adhering to scope, schedule, quality and budget for capacity and performance efforts.

This individual must possess strong communication, presentation, and relationship building skills and must be comfortable working with technology and business partners across the organization in a collaborative way.

The individual in this role will be part of the Service Delivery Organization within Technology Information and Operations and will work with cross functional teams to deliver the infrastructure capacity, plan for capacity and performance management, and determine requirements to optimize deployments to private and public cloud.

Responsibilities:

• Responsibilities include performing Server monitoring, analysis, reporting and tool administration for Teamquest.
• Collect utilization, capacity and performance statistics for all critical computing platforms, including servers, networks and data storage and provide application/server forecasts of resource usage.
• Hands of experience in Analyzing resource usage charts using TeamQuest, creating templates for different OS's such as Windows, Linux and AIX and creating alerts.
• Actively able to identify, resolve, and escalate capacity planning challenges.
• Experienced in capacity management and infrastructure engineering for distributed server environments, as well as network and distributed storage environments.
• Provide right-sizing and optimization for applications migrating to Private Cloud and AWS and in support of Data Center Consolidation.
• Support DevOps and partner with application developers to find the best way to scale infrastructure, characterize transactional throughput and response time, reduce resource consumption and shorten request latency and understand roadmaps.
• Support design, development, and implementation of automated processes for gathering, populating and maintaining capacity and system utilization data.
• Ability to develop advanced queries and reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy.
• Profile Application response times and business transactions/volume mix from production.
• Determine Capacity/ configuration to meet SLAs for projected business volumes.
• Provide business service level/availability monitoring for critical applications and create performance dashboards.
• Monitoring Web Application Performance and critical application end user experience

Performance testing skills needed.

• JMeter hands on experience in scripting, enhancements/modifications to existing scripts, creating scenario's and executing tests.
• Resource should have also experience in write custom functions in JMeter and outputting data into a specific location.
• Resources should have end to end understanding of overall application architecture and have experience in creating Performance test plans, understanding Non-Functional Requirements, and reporting.
• Performance testing resources should have good understanding of batch performance testing and reporting.

APM / Dynatrace deliverables:

• Dynatrace hands on experience to perform connectivity tests and install agents, post maintenance windows.
• Create synthetic monitors, dashboards, and reporting.
• Ability to perform problem analysis on problems identified in Dynatrace.
• Incident Management – Reviewing all INCs assigned to APM & Capacity team and performing RCA, routing to the right teams if it is not related to application capacity or performance.
• Provide validation support leveraging Dynatrace monitoring during PRD changes.
• Support troubleshooting issues in lower environment (environment stabilization).
• Assisting in optimizing application performance via tuning recommendations during PTE reviews and PRD support (requires deep understanding of application platforms and performance metrics, JVM, OpenShift, AWS insights)
• Post Go live Production monitoring and report breaches in SLAs.
• Dynatrace certified preferred.
• Working knowledge of PY programming language.

ITOM:

• ServiceNow hands on experience and navigate ITOM event management tool for review of incidents, alerts, and events.
• SolarWinds hands on experience and navigate in SolarWinds how to configure for monitoring and alerting.

Education

•Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is between $137K - $170K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary )

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them

Our Culture Principles

• Client Centric
• People Focused
• Listen Up. Speak Up.
• Innovate & Simplify
• Own & Execute