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Sales & Customer Service Associate

3 months ago

Vacaville, California, United States Massage Envy Full time

Welcome to a New Opportunity at Massage Envy Vacaville

  • Passionate about helping others? At Massage Envy Vacaville, we empower you to be your best and collaborate to enhance clients' wellness. Together, we are dedicated to providing exceptional experiences and expanding our member community to support more individuals on their health journey.

Join Our Team:

  • Part-time position available (approximately 15 hours weekly) with a focus on flexibility, weekend availability, and sales proficiency

Perks:

  • $16.00 / hour with uncapped monthly bonus potential
  • Free membership, services, and discounts
  • Referral program and Employee Assistance Program
  • AFLAC insurance options
  • Work-life balance with flexible scheduling
  • Ongoing sales and customer service training

Key Responsibilities:

Sales:

  • Promote Memberships and suggest enhancements to guests
  • Inform about additional services like skincare and body stretch
  • Encourage retail purchases based on service provider recommendations

Customer Service:

  • Welcome and assist guests efficiently
  • Handle appointments, phone calls, and payment processing
  • Resolve customer issues with empathy and problem-solving

Administrative:

  • Optimize appointment bookings
  • Manage client files and communicate their needs
  • Maintain cleanliness and follow directives from management

Requirements:

  • Prior successful sales experience
  • Goal-oriented and charismatic individuals with multitasking abilities
  • Strong interpersonal and computer skills
  • Supporters of holistic care with knowledge of massage and skincare
  • High school diploma or equivalent

Culture & Development:

  • Leadership invested in YOUR growth
  • Recognition programs and supportive community

If you are eager to become part of a thriving community alongside skilled professionals who share your dedication, we look forward to connecting with you.