Wellness Associate

2 weeks ago


Portland, Maine, United States TerrAscend Full time

It's a Joint Effort
We believe that How We Work Together Matters.

Our priority is to assemble a team that believes not just in what we do but how and why we do it.

Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations.

Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.

Sound like weed be a good fit? Here's where you come in.

Our next Wellness Associate will provide compassionate, friendly, and professional customer services to our patients.

Wellness Associates assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.


To Be Blunt
You will be challenged to work tactically to do to service our patients with care and efficiency.

One minute you will be educating a customer on the benefits of a Kind Tree product

The next minute you will be receiving a new inventory shipment

And the next minute logging sales data into our POS and tracking systems.

Regardless of the task, it's critical you have strong situational awareness and EQ as you'll work within a diverse team in the organization

Where you'll be planted
This position will be on-site in our
Cumberland, MD. Our hours of operation are
9am - 9pm 7 days/week. This role will require availability during nights, weekends, and some holidays.

What We're High On (Requirements):

  • Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
  • At least one (1) year of customer service, retail, or related experience preferred
  • Cannabis experience a plus
  • Must be flexible regarding work schedule, including evenings, weekends, and holidays
  • Ability to work well within a team environment

Physical Requirements:

  • Able to push, pull, lift, or move a minimum of 50 lbs.
  • Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
  • Able to handle cash or card transactions with patients using an electronic processing system


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