Ambulatory Care Supervisor Rn, Adult Primary Care

2 weeks ago

Oceanside, California, United States Kaiser Permanente Full time

Job Summary:


During one 8 hour shift, provides first-line operational supervision for assigned functional area of responsibility (e.g., MOB primary or specialty care department, urgent care, day/evening/night shift in emergency medicine department).

Ensures that healthcare staff delivering ambulatory care/patient services provide high quality, accessible, cost effective care and patient - focused services to members that comply with Kaiser Permanente standards as well as with local, state and federal requirements.


Within assigned area:
implements, supervises/monitors and maintains clinical practice and quality management standards, budgets and staff competencies/development.

Essential Responsibilities:

  • In assigned area/function, supervises the operations and delivery of patient care services.
  • Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements.
  • Establishes and maintains effective, collaborative relationships with physicians and other departments.
  • Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures.
  • Supervises and maintains patient care and quality service standards to meet members and internal clients expectations.
  • Acts as patient advocate resolving patient care issues.
  • Recommends and evaluates processes to improve systems and patient care results across the continuum of care.
  • Assists in developing and monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
  • Supervises use and maintenance of equipment, supplies and medications.
  • Assists managers/assistant managers in developing and maintaining the competency of all department staff.
  • Supervises and monitors the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization.
  • Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the daytoday operations of the department.
  • Measuring and improving internal and external customer satisfaction.
  • Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.

RNMGR

Basic Qualifications:

Experience

  • Minimum one (1) years of clinical nursing experience in outpatient care required or other relevant clinical experience required
  • AND
  • Minimum one (1) years of supervisory or leadership experience required.
Education

  • Bachelors degree in nursing or health care related field such as management OR four (4) years of experience in a directly related field.
  • Graduate of an accredited school of nursing.
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration

  • Registered Nurse License (California)
  • Basic Life Support

Additional Requirements:

  • Demonstrated knowledge of Nurse Practice Act, TJC, and other local, state, federal regulations.
  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Clinical specialization in area of practice (e.g., primary care) preferred.
  • Ambulatory care supervisory experience is preferred.
  • Ambulatory care message management is preferred.

Notes:

  • Home location is Oceanside. Will float to support Primary Care Operations in the North as needed. Weekend call by rotation.

PrimaryLocation :
California,Oceanside,Oceanside Ranch Del Oro Medical Offices

HoursPerWeek : 40

Shift :
Day

Workdays :
Sun, Mon, Tue, Wed, Thu, Fri, Sat

WorkingHoursStart : 07:00 AM

WorkingHoursEnd : 07:00 PM

Job Schedule :
Full-time

Job Type :
Standard

Employee Status :
Regular

Employee Group/Union Affiliation :
NUE-SCAL-01|NUE|Non Union Employee

Job Level :
Team Leader/Supervisor

Job Category :
Nursing Licensed & Nurse Practitioners,RN Manager

Department :
Rocky Point-Oceanside(Land) - Family Medicine-Regular Clinic - 0806

Travel :
Yes, 20 % of the Time

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