Technician Broadcast Maintenance

2 weeks ago

Washington, Washington, D.C., United States TEKsystems Full time

Description:

This is a shift work position in a 24/7 facility. During your shift you will review systems operations logs, install software and firmware updates to a range of broadcast specific hardware and general-purpose computers both physical and virtual. You will assist and troubleshoot technical issues for both in-house and remote studio users. You will work in coordination with your colleagues across the US on network issues or data flow bottlenecks by analyzing log reports and using your logic and troubleshooting abilities to isolate and resolve troubles or escalate to the next tier of expertise via escalation procedures. As part of the troubleshooting, ticketing of issues and reporting/communicating of status to management and affected teams will be required.

Technical Experience


• Configuration and support of various desktop/server operating systems


• Virtual infrastructure/computing support


• Installation and support of varied broadcast/production software


• Digital and IP-based audio/video routing, playout and recording systems


• Broadcast consoles and related studio equipment


• Basic understanding and troubleshooting of data network routers, switches, firewalls, and circuits


• Installation and deployment of systems, networks, and structured cabling within a broadcast facility


• Satellite downlink operations and hardware support


• Ability to diagnose, detect and isolate equipment faults by equipment log review and analysis of signal flow documentation


• Ability to read and create schematics and data flow documents


• Knowledge of configuration of media encoding devices is a plus


• General Knowledge of Adobe Creative Cloud is a plus


• Incident ticketing and management using ServiceNow

Skills:

Technical support, Help desk support, Hardware, Desktop, Support, Troubleshooting, Windows 10, Imaging, Cat6

Top Skills Details:

Technical support

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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