Personal Training Manager, Los Angeles
1 week ago
**Personal Training Manager, Los Angeles - Equinox Fitness Clubs**
**Personal Training Manager, Los Angeles - Equinox Fitness Clubs**
Overview
OUR STORY
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, **Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media** are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE
We are passionate about **high performance living** and we practice what we preach investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a **disruptive approach** to unleash it. We **dream big** and dont settle for the status quo. We **sweat the details**. We never accept less than **110%** to **help each other** deliver the Equinox experience and enable our members to get great results. We are obsessed with whats new, whats now, **whats next**. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We arent just a company; were a community vested in each others success. We value **humility** and a **team approach** at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.
JOB DESCRIPTION
**Job Overview**
The Personal Training Manager (PTM) is the business leader of the department. He/she creates and supports team culture to drive operational excellence and deliver a superior member experience. Personal Training Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
**Business Leader:**
Business management of the trainers including monthly PDMs, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services
Conduct timely and relevant business management meetings to support trainer development
Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress
Collaborate with Membership Advisors for PT Sales take overs
Assume Manager On Duty responsibilities in the absence of the GM/AGM
**Operational Management:**
Lead the operational and sales components of New Hire Onboarding
PT business and sales coaching
Utilize scheduling tool to create floor schedule and manage the teams ability to deliver service on the floor
Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business
Set goals in support of in club special events, and execute the proper follow up post event
Produce and host monthly PT department forum
Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.
Support trainers through financial planning as it relates to the compensation plan
**KPI Management**
Achieve monthly and annual department financial goals
Proactively address business trends in fitness assessment conversions, client attrition and client training frequency
Performance management of all trainers and coaches
**Client Relationship Management**
Communication with potential leads and all clients
Client coverage and sharing across all tiers
Management of all client pipelines, inclusive of new members
Clearly outline the pipeline responsibilities in partnership with the second Manager on staff (where applicable), and with the oversight of PT senior leadership.
Scheduling of new member assessments, inclusive of Tier X Assessments where offered
**Leader of Team Culture**
Collaborate with all departments of the club to achieve interdepartmental synergy
Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process
Behavior and performance management of trainers in order to maintain a high-quality team to uphold the brand standards and expectations of their role.
Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.
Identify, collaborate, and align on key talent to advance trainer careers (MIT, Tier X, MIs)
QUALIFICATIONS
**Position Requirements**
Demonstrate the ability to drive financial performance
Exhibits sales skills with a specific focus on attracting new clients and retention
Strong business acumen
Ability to create a positive team culture with adherence to brand standards
Demonstrates leadership capability
Possess collaborative social skills and strong desire to interact with members, clients, and staff
Ability to manage high volume of inbound communication and react in a timely manner
Ability to create team accountability through structured timelines, action plans, and required documentation
Strong technical skills
Ability to hire, train and direct staff who match the brand
Strong active listening skills
Excellent written and oral communication skills
Enthusiastic and passionate about the fitness industry
**Preferred Qualifications**
Demonstrated ability for successful team leadership
Exercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
We offer competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
**Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at**
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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