Operations Manager
2 weeks ago
Information Technology
- Time Type:
Full time - Minimum Clearance Required to Start: TS/SCI
- Employee Type:
Regular - Percentage of Travel Required: Up to 10%Type of Travel: Continental US
CACI International is seeking a dynamic IT Operations Manager to lead the Joint Deployable Intelligence Support Systems (JDISS) Program Office.
You will oversee the operations functions, including system support, maintenance, deployment, customer training, help desk, Field Engineers, and Logistics support.
You'll collaborate closely with the government Operation Manager to supervise a team of installers, trainers, customer support, and logistic personnel.
What You'll Do:
- Provide leadership to a cross-functional team, managing resource assignments, task completion dates, and prioritizing activities based on customer requirements and SLAs.
- Establish strong relationships with customer representatives and support the strategic development approach to client engagement and operational delivery.
- Monitor and report on operations integrity and success to the Program Manager.
- Address operational issues, draft correspondence, provide briefings, and drive automation and proof of concepts to enhance daily operations.
- Ensure comprehension of JDISS capabilities within the DoD IC community to foster relationships and increase awareness.
- Coordinate schedules, facilitate weekly operations meetings, and provide input to the Weekly Activity Report.
- Assist with recruiting for new positions within the operations team.
- Represent JDISS at customer sites and events.
What We Need From You:
- BS in IT or Technology Management and 7 years of experience in application, system, and field support within DOD or IC environments.
- Hands-on experience in functional requirements analysis and software areas for DoD/IC capabilities.
- Experience with system engineering in Windows, RHEL, and VMware.
- Experience deploying software and personnel to CONUS and OCONUS locations.
- Active TS/SCI security clearance.
- Ability to deploy and support teams effectively.
- Excellent communication and briefing skills.
- Strong organizational and analytical abilities.
Desired Skills:
- ITIL v4 Foundation Certification.
- Applicable IT certifications such as Security + or CASP.
- Understanding of DoD Enterprise IT policies.
What We Can Offer You:
CACI has been recognized as a Best Place to Work by the Washington Post. Our employees enjoy a flexible work environment, competitive benefits, and continuous learning opportunities. We prioritize mission alignment and provide comprehensive benefits to support our employees and their families.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer, fostering diversity and inclusion in our workforce.
Pay Range:
Final salary depends on various factors including geographic location, work experience, skills, education, and certifications. CACI offers competitive compensation and benefits, prioritizing employee well-being and development.
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