DEPARTMENT OF CHILD SAFETY

• The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect._

INVESTIGATIONS MANAGER - OCWI

Job Location:
3550 N Oracle Rd.,
Tucson, AZ 85705

Posting Details:

Salary:

Grade: 22

Closing Date:
May 31, 2024

Job Summary:

Under administrative direction, with wide latitude for decision-making, the Child Welfare Investigations Manager (CWIM) supervises the Child Welfare Investigators (CWI) and Child Welfare Investigative Assistant Managers who conduct investigations.

This position is available to Department of Child Safety staff for consultation on cases of a criminal nature and ensures adherence to the perspective county joint investigation protocols in OCWI investigations.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Assigns reports for investigation to the CWI involving allegations of criminal conduct that are generated by the Child Abuse Hotline.
• Oversees the quality, accuracy and thoroughness of the investigations conducted by the CWI. Maintains up to date records and tracking of case activity.
• Responsible for clinical supervision, approving court reports and dependency petitions, completing case closures and additional duties determined by the Office of Child Welfare Investigations (OCWI) Chief.
• Attends management meetings, high profile staffing, multidisciplinary meetings, Team Decision meetings (TDM) and fatality review meetings as determined by case and business needs.
• Conducts evaluations and training of the CWI.
• Provides 24hour oncall support in the office oncall rotation, as necessary.
• Other duties as assigned.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Arizona Law related to Special Victims, Forensics, Homicide, Domestic Violence, Missing Persons or a closely related law enforcement unit
• Child Welfare practices
• Policy pertaining to abuse and neglect of children
• Conducting high profile, complex and sensitive investigations
• Longrange planning
• Executive communication techniques
• Conflict resolution
• Mediation techniques
• Multidisciplinary approach, including Child and Family Advocacy Centers
• Department Investigative Policies
• Juvenile Court Proceedings

Skills in:

• Administration and supervision
• Community and public relations/public speaking
• Strong verbal and written communication
• Preparing executive reports
• Planning, organizing, directing, coordinating and evaluating complex service programs
• Organizational management
• Conducting interviews with children and family members
• Training investigative techniques
• Critical thinking
• Time management

Ability to:

• Manage/supervise staff with effective leadership and communication
• Analyzing large volumes of information
• Recognize issues/concerns at the inception and take appropriate action
• Share and enhance the understanding of investigative techniques
• Demonstrate critical thinking, problem solving, and conflict resolution
• Analyze daytoday operations
• Determine resource allocation and usability
• Develop, implement and evaluate strategic plans

Selective Preference(s):
Previous supervisory experience

Pre-Employment Requirements:
(Arizona Administrative Code Revised1/29/2020)

The ability to secure and maintain an Arizona Fingerprint Clearance Card, and the ability to secure and maintain clearance from the DCS Central Registry

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: _Driver's License Requirements._

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Topranked retirement and longterm disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours biweekly for the first 3 years
• Sick time accrued at 3.70 hours biweekly
• Deferred compensation plan Wellness plans

By providing the option of a full-tim

---