Director of Operations

2 weeks ago


Bloomington, Illinois, United States Hilton Full time
Director of Operations - DoubleTree by Hilton Huidong

Work Locations: Doubletree Resort by Hilton Huidong, Guangdong Province, Huidong 516300

With numerous hotels worldwide, Hilton provides endless opportunities to impress. From a warm welcome to an extraordinary experience, we aim to offer our millions of guests each year a memorable stay. Apart from our flagship brand, Hilton Hotels & Resorts, our portfolio includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

If you understand the impact of global travel, you might be the perfect fit to join the Hilton Team. At Hilton, we always remember why we're here: to delight our guests, Team Members, and owners.

What will I be doing?

  • Collaborate with the General Manager/ Area General Manager to address key property issues.
  • Assist in creating achievable hotel budgets and strategic goals.
  • Offer leadership to the hotel management team to exceed targets.
  • Respond to company audits for continual improvement.
  • Oversee operational departments to meet guest expectations.
  • Ensure adherence to hotel and company service standards.
  • Control costs and analyze results for necessary actions.
  • Develop Head of Departments for career progression.
  • Solicit and act on guest feedback for positive outcomes.
  • Conduct regular briefings with the HOD team.

What are we looking for?

  • Degree or diploma in Hotel Management or equivalent.
  • Commercial acumen, preferably in Food & Beverage or Rooms Management.
  • Experience in budget management, revenue proposals, and forecasting.
  • Strong leadership skills to drive high performance.
  • Accountable, resilient, and able to work under pressure.

Desirable capabilities:

  • Familiarity with hotel property management systems.
  • Prior experience in a similar role.

What will it be like to work for Hilton?

Hilton is a global hospitality leader, offering luxurious accommodations and exceptional service for both business and leisure travelers. With a commitment to creating remarkable guest experiences worldwide, our vision is to spread hospitality's light and warmth across the globe daily. Our dedicated Team Members are at the core of our success.

Schedule: Full-time | Brand: Doubletree by Hilton

Job: General Manager/Hotel Manager



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