Client Service Representative
1 week ago
Client Service Super-Star Required For Veterinary Hospital in Boynton Beach, FL
- Are you skilled at handling clients, answering phone calls, and maintaining operations smoothly?
- If so, continue reading as this role could be a great fit for you.
Southeast Veterinary Neurology focuses on providing second chances to pets and their owners by treating neurologic diseases. The clinic is among the largest independent neurology groups in the United States with a mission to help 20,000 pets suffering from neurological diseases walk again by 2025.
At Southeast Veterinary Neurology, creating a culture of high-quality care, compassion, and expertise is essential to achieve their goals. The team values growth, availability, integrity, accountability, and excellence.
About You
- We are seeking a multitasking individual who thrives in a chaotic environment and pays attention to detail.
- You are outgoing, enjoy helping others, and excel in calming challenging situations.
- You have experience in client-facing roles and are comfortable discussing financial matters.
- You are open to feedback and eager to learn new things.
The Role
As a Customer Service Representative at Southeast Veterinary Neurology, you will play a vital role in assisting clients and coordinating with the medical team. Your responsibilities will include:
- Welcoming and assisting clients in person and over the phone
- Managing patient records and information accurately
- Handling client payments, insurance claims, and appointment requests
- Communicating with referring veterinarians
- Keeping the client area clean and organized
- Contributing to a positive team culture
The Compensation Package
- Competitive Pay
- Health Insurance, short term disability, 401k
- Paid time off, career development, and on-the-job training
- Mentoring program and profit-sharing
Your Qualifications & Technical Skills
- 3+ years of experience as a manager in a client service industry
- Bachelor's Degree preferred
- Excellent written and oral English communication skills (Spanish proficiency is a bonus)
How to Apply
To apply, complete the online application, submit a cover letter, and your resume to be considered for this exciting opportunity. Good luck
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