Delivery Dispatcher AM Shift

1 week ago


San Francisco, California, United States Imperfect Foods, SPC Full time

**Delivery Dispatcher AM Shift**

San Francisco, CA / Operations / Full-time **About Imperfect**

Founded in 2015, Imperfect Foods, a Certified B CorporationTM (B CorpTM), is the leading online grocer at the forefront of eliminating food waste and building a better food system. We work directly with farmers and producers to rescue, redistribute, and develop goods across multiple grocery categories, and to date have rescued more than 150 million pounds of food from lesser outcomes. Our customers enjoy a customizable service that is more affordable and more environmentally friendly than the average trip to the grocery store.

**Mission:** At Imperfect Foods, we're on a mission to eliminate food waste and build a better food system for everyone.

**Net Zero Carbon Commitment:** Imperfect Foods pledged to become a net-zero carbon operation by 2030. To do that, were working to optimize every part of our business operations and supply chain to mitigate waste, and are switching to 100% renewable energy in our fulfillment centers and vehicle fleet by 2027.

**Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable for the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for. Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.**

As the Delivery Dispatcher for our operation in San Francisco, you are directly responsible for overseeing and assisting in the daily delivery of our boxes. You will manage, mentor, and develop a team of drivers who ultimately ensure that our customers have a great experience when they open their boxes. This is an exciting time to join the team because you will play a huge part in shaping this operation and building a blueprint for future launches in new cities. **Daily Responsibilities**

+ Overseeing all our drivers from load-out beginning 4:00 AM to about 12:30 PM

+ Planning routes with our system

+ Respond to calls from drivers on their routes who need support

+ Communicate with Customer Care team on any customer delivery issues and failed deliveries

+ Staff the routes and assign routes to drivers daily

+ 2+ years experience in dispatching / driving role

+ Working knowledge of optimization techniques and process flow improvements

+ Experience managing a nimble, fast-growing team

+ Computer skills, particularly excel

+ Excellent written and oral communication skills

+ Energetic and excited about Imperfect

+ Highly organized and strong attention to detail

+ Ability to multi-task

+ Excels at independent, unsupervised work

+ This position reports to the San Francisco Distribution Manager.

+ Full-time non-exempt position with occasional overtime as needed

+ Salary and employee stock options commensurate with experience.

+ Health care, vision and dental provided.

+ Position is based out of our San Francisco warehouse



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