Patient Navigator

1 week ago

Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

Work Shift:
Day Shift

Time Type:
Full time

Department:
CC015137 Circle of Friends - Specialty

Summary:
LPN, Circle of Friends Specialty Clinic


The Patient Navigator case manages and coordinates aspects of care for treatment of the Complex Care Program by working with the patient and family to provide education and collaboratively establish a plan of care.

Serves as a liaison among physicians, nurses, ancillary departments, patients, families, and office staff to ensure effective utilization of resources and coordination of care.


Additional Information:

Schedule:
Monday-Friday 8a - 4:30p

Required Education:
Completion of an approved program per state's requirements.

Recommended Education:

Required Work Experience:
Related Field - 3 years of experience

Recommended Work Experience:

Required Certifications:
Licensed Practical Nurse - Arkansas State Board of Nursing (ASBN)

Recommended Certifications:

Description

  • Conducts telephonic outreach to patients in need of health care services and educates them on the importance of receiving the needed service.
  • Monitors delivery of care, identifying progress toward desired outcomes, intervening to overcome barriers and deviations in the expected care plan, interacting with departments to negotiate and expedite scheduling and completion of tests, procedures and consults.
  • Assists patients with DME, prescriptions, prior authorizations, and other communications related to the patient/family needs.
  • Documents the outcome of the outreach efforts in the patients EMR record and on tracking spreadsheet.
  • Contributes to patient plan of care based on clinical, educational, psychosocial, and cultural needs while recognizing when to resource other health team members.
  • Plans, prioritizes and organizes patient care tasks to ensure time and resource utilization.
  • Completes routine patient care tasks and medication administration in a sage, efficient and timely manner but recognizing and intervening in emergency situations.
  • Individualizes nursing interventions to meet identified needs and modifies interventions when the needs of the patient or family change.
  • Reassesses and modifies patient plan of care in collaboration with the registered nurse.
  • Performs other duties as assigned.
Arkansas Children's ) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.


Arkansas Children's Hospital has received Magnet Status ) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes.

And we are nationally ranked by U.S. News & World Report ) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children's has met the unique needs of children.

But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.


Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service.

And Arkansas Children's Northwest ) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

_"Arkansas Children's is a place of hope and comfort for children and parents.

When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better.

"_ Michael - Business Operations Manager

"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst

"We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator

"Care, love, and hope for children" Kathy - Administrative Assistant

"When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life" Nick - Supply Assistant


Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws.

Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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