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Route Driver

3 months ago

Rockford, Illinois, United States Accel Entertainment Gaming Full time
Career Opportunity: Video Gaming Equipment Service Technician

Are you seeking a dynamic career surrounded by a great team and attractive perks?

JOB INSIGHTS:

  • Health and Wellness Benefits available after 60 days
  • 401k with 5% Employer Match
  • Enjoy an Early Morning Shift

ABOUT COMPANY:

Join the team at Accel Entertainment, the leading Gaming Terminal Operator in the USA. We specialize in providing gaming machines, redemption terminals, and various amusements to a wide range of establishments nationwide. Our mission is to offer unparalleled customer support, advice, and compliance services to our partner venues, assisting them in boosting revenue and business growth.

ROLE OVERVIEW:

As a Video Gaming Equipment Service Technician, your main responsibilities will include setting up redemption loads for Video Gaming Terminals and Redemption Terminals, maintaining gaming equipment, enforcing safety procedures, and ensuring excellent customer experience.

DUTIES AND RESPONSIBILITIES:

  • Deliver and retrieve cassettes from customer locations
  • Maintain high standards of Customer Service
  • Drive company vehicles responsibly
  • Complete necessary documentation accurately
  • Follow Standard Operating Procedures
  • Ensure safety and security protocols
  • Communicate effectively with security personnel
  • Adhere to ethical practices
  • Perform other assigned tasks

REQUIREMENTS:

  • Outstanding interpersonal and customer service skills
  • Minimum 21 years of age
  • Valid driver's license with a good driving record
  • Proficiency in Microsoft Outlook and smartphone use
  • Clear and legible writing ability
  • Strong communication and integrity
  • Attention to detail and ability to work autonomously
  • Professionalism and a service-oriented attitude

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Sit, stand, walk, and utilize fine motor skills
  • Lift and carry various weights
  • Requires visual acuity and adaptability
  • Exposure to different environmental conditions
  • Moderate noise level in the work setting


This job description provides a comprehensive overview of the role without limitation on responsibilities. Management retains the right to assign tasks as necessary.