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TWA/mes/HBW I

4 months ago

Houston, Texas, United States Texas Health & Human Services Commission Full time

Join the Texas Health and Human Services Commission (HHSC) AES Division

Are you a highly motivated, compassionate, and dedicated individual looking for a rewarding career assisting vulnerable citizens in Texas with food, medical care, cash assistance, and social services?

The HHSC Access and Eligibility Services division is seeking individuals to join their dynamic team that works in an innovative environment focused on providing integrated services and supports to promote self-sufficiency.

If you have good communication skills, a positive attitude, a strong work ethic, and a desire to help others, then we are looking for you

Comprehensive Compensation Package:

  • Annual Starting Salary: $36,901.20
  • Employer Paid Health Benefits: $3,735.60
  • Vacation Leave Accrued Annually: $1,845.06
  • Sick Leave Accrued Annually: $1,845.06
  • Total Annual Starting Salary and Benefit Package: $44,326.92
  • Note: Actual compensation packages may vary.

Essential Job Functions:

  • Interview applicants to determine financial eligibility for assistance programs.
  • Evaluate data and enter information into a computer-based system.
  • Compute and authorize benefits based on eligibility.
  • Process work in accordance with regulations and established procedures.
  • Perform additional assigned duties.

Knowledge Skills Abilities:

  • Fact-finding techniques to obtain and evaluate information.
  • Read, understand, and apply detailed regulations and policies.
  • Basic arithmetic functions and time management skills.
  • Effective communication and computer skills.
  • Establish and maintain work relationships.
  • Follow directions efficiently.

Initial Selection Criteria:

  • 1 year of customer service experience required.
  • High School Diploma or equivalent required.
  • Additional college hours preferred.

Additional Information:

Candidates must have experience in interviewing and gathering personal information. Upload a complete application and summary of experience. Candidates with recent experience may be eligible for higher compensation. Military codes are not directly applicable.

MOS Code:

HHS agencies use E-Verify. ADA accommodations available. Contact the HHSC Employee Service Center for assistance.