General Manager

2 weeks ago


Knoxville, Tennessee, United States Bojangles Full time
Job Description

Start your Bo-Journey today

Embark on your Bo-Journey today

'It's Bo Time' is not just a saying, it's a way of life. We are dedicated to continuous improvement for both our team members and customers. This commitment shines through in our warm hospitality, inclusivity, and our pledge to provide top-notch service.

Discover the Bojangles Experience where we strive to be our best for each other and for our guests.

Benefits of Being a General Manager at Bojangles:

  • We offer FLEXIBLE hours – Morning, Evening, Weekends
  • Enjoy the perks of weekly pay and a Monthly Bonus Program
  • Access to Free Unlimited Telemedicine and Virtual Mental Health Programs
  • Low-Cost Health Insurance, Dental and Vision benefit plans – including Orthodontics (HSA & PPO plans available)
  • Paid Vacation Time
  • Free Meals
  • Grow your leadership skills and explore Career Development Opportunities

Job Summary

General Managers play a crucial role in leading their teams to provide guests with the ultimate Southern Hospitality experience. They are responsible for building and guiding a team that boosts foot traffic, sales, and profitability by fostering a customer-centric culture that ensures a superb experience for all.

Essential duties for a General Manager may include, but are not limited to the following:

  • Always upholding the highest standards of personal and professional appearance
  • Creating and executing plans to maintain flawless Bojangles standards
  • Recruiting, interviewing, hiring, and training Team Members and Managers
  • Cultivating a welcoming atmosphere where team members feel valued, respected, and motivated to stay
  • Leading by example in upholding Bojangles' quality and safety protocols
  • Providing guidance and support to team members and Managers in conflict resolution
  • Assisting guests by explaining the menu and answering product inquiries
  • Performing physical tasks such as bending, kneeling, standing, and lifting (up to approximately 25 lbs. as necessary)

Qualifications:

  • Must be at least 18 years of age
  • Exhibits a Cheerful and Positive Attitude
  • Passionate about Serving and Helping Others
  • Dependable and reliable
  • Values and thrives in a Teamwork environment
  • Prior experience in cash handling
  • 3-5 years of supervisory experience and ability to work 50 hours per week
  • Represent the Bojangles brand within the community as a positive ambassador
  • Proficient in using Microsoft products

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