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Event Captain
2 weeks ago
Are you passionate about event management and skilled at ensuring every detail is in place? Join our team as an Event Captain and play a key role in delivering outstanding events.
In this role, you will oversee event setups, coordinate between kitchen, service staff, and planners, and provide exceptional customer service to our guests.
Your responsibilities will include staff coordination, inventory management, and event documentation, ensuring everything runs smoothly.Responsibilities:
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Event Management: Oversee the setup and execution of events, ensuring smooth coordination between kitchen, service staff, and planners.
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Guest Interaction: Provide exceptional customer service, addressing guests' requests, questions, and complaints promptly and courteously.
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Staff Coordination: Check in and out staff, lead team briefings, and ensure staff adherence to event timelines and service standards.
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Inventory & Supplies: Monitor inventory of supplies and rentals, ensuring everything needed for the event is available and organized.
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Event Documentation: Complete and submit overage forms, incident reports, tip forms, timesheets, and venue sign-off sheets to the production manager.
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Communication: Liaise with the chef to confirm food counts and timing, ensuring the highest quality of food service.
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Venue Coordination: Conduct end-of-shift walkthroughs with venue representatives or planners, ensuring proper venue setup and teardown.
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Problem Solving: Anticipate potential issues during events and resolve them swiftly and effectively.
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Staff Breaks: Ensure FOH staff take breaks and avoid meal penalties.
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Expo Expertise: Must be proficient in expo dinner service and familiar with reading and organizing rental orders.
Qualifications:
- Strong leadership and organizational skills.
- Excellent communication and customer service abilities.
- Experience in event management and food service.
- Ability to handle highpressure situations and resolve issues efficiently.
- Ability to travel to event locations
Job Types:
Part-time, Seasonal
Pay:
From $38.00 per hour
Expected hours:
per week
Experience level:
- 1 year
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Weekly day range:
- Weekends as needed
- Weekends only
Work Location:
In person
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