Business Center Branch Manager

1 week ago

Raleigh, North Carolina, United States PNC Full time
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Raleigh NC at the Ashton Square branch.Job Description
  • Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
  • Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
  • Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
  • Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
  • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

  • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  • Live the Values - Role models our values with transparency and courage.
  • Enable Change - Takes action to drive change and innovation that will transform our business.
  • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
  • To learn more about this and other opportunities on our team.Watch this video.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Banking, Consulting, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-OrientedCompetenciesBranch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales ManagementWork ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

  • Assistant Branch Manager

    1 week ago

    Raleigh, North Carolina, United States Self-Help Full time

    ** Assistant Branch Manager** **Job Category****:** Branch **Requisition Number****:** ASSIS001896 Showing 1 location **Job Details** **Description** **Role Overview:** Self-Help is seeking an Assistant Branch Manager for one of our branch locations in Durham, NC. The Assistant Branch Manager will manage and coordinate branch operations and the activities of...

  • IT Command Center

    1 week ago

    Raleigh, North Carolina, United States Experis Full time

    Title: IT Command Center Location: Raleigh, NC (Must be willing to work onsite, Remote flexibility is earned over time) Type: 6 month Contract (likely to extend, possible to convert) Day Shift "Panama Schedule" Week 1: 2 on, 2 off, 3 on Week 2: 2 off, 2on, 3 off Every other Friday, Saturday, Sunday you are off. Week 1 is 48 hours, Week 2 is 36 hours based on...

  • Senior Business Development Officer I

    1 week ago

    Raleigh, North Carolina, United States Fidelity Bank Full time

    SUMMARY: Supports the Bank's mission to be the best bank in the markets we serve through effective sales and service leadership, targeted business development efforts, and community involvement. The Senior Business Development Officer is responsible for developing and managing business banking relationships in accordance with Fidelity Bank's coreSupports the...

  • BEZOS Center Finance Manager

    1 week ago

    Raleigh, North Carolina, United States North Carolina State University Full time

    The primary purpose of the Bezos Center Financial Manager is to administer and manage a variety of complex, research-intensive ranges of financial, research administration and compliance, operational, and administrative activities of the Center. This Finance Manager, Business Operations, Leadership, Manager, Accounting, Commercial Driver, Education, Business...

  • Business Development Manager

    1 month ago

    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking a seasoned Business Development Manager for Construction & Industrial Markets with a focus on Data Centers. This role is responsible for the development of profitable and sustainable sales growth for the Transformer business portfolio in the US market and for aligning the local sales and marketing...

  • Business Development Manager

    3 weeks ago

    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking a seasoned Business Development Manager for Construction & Industrial Markets with a focus on Data Centers. This role is responsible for the development of profitable and sustainable sales growth for the Transformer business portfolio in the US market and for aligning the local sales and marketing...

  • Director of New Business Development

    1 week ago

    Raleigh, North Carolina, United States Business Agility Group Full time

    Director of New Business Development Insurance We are seeking a full time Director of New Business Development, to expand our insurance vertical in North America As a Director of New Business Development, you will have a proven track record of selling specialized IT Professional Solutions provided by IT Subject Matter Experts to support organizations in...

  • Service Center Manager

    1 week ago

    Raleigh, North Carolina, United States Ward Trucking Full time

    JOB TITLE: Service Center Manager REPORTS TO: Director of Operations OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals, service goals and contribution dollar goals while balancing costs to achieve our operating income goals. To create and implement the service center Operations plan in accordance with...

  • Regional Business Office Manager

    1 week ago

    Raleigh, North Carolina, United States Medical Facilities of America Full time

    Medical Facilities of America, a leading healthcare management company for post-acute rehabilitation and skilled nursing services, is seeking qualified candidates to join our growing team as a Regional Business Office Manager in the Raleigh, NC area. As the Regional Business Office Manager, you will be an integral part of our regional leadership team,...

  • Manager Distribution Center

    1 week ago

    Raleigh, North Carolina, United States Advanced Drainage Systems Full time

    Overview: At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives to traditional materials. Headquartered in Hilliard, Ohio, we are a multi-billion dollar stormwater management company, manufacturing pipe and ancillary...

  • IT Data Center Manager

    1 week ago

    Raleigh, North Carolina, United States CBRE Full time

    IT Data Center ManagerJob ID165178Posted02-May-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestData Centers, Digital & Technology/Information TechnologyLocation(s)Cary - North Carolina - United States of America, Durham - North Carolina - United States of America, Raleigh - North Carolina - United States of America, West Raleigh - North...

  • Manager and Sales Trainee

    1 week ago

    Raleigh, North Carolina, United States Snider Fleet Full time

    People who want to do a great job want to work for a company that values that dedication.We do.Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are recognized as an industry leader for providing innovative outsourcing alternatives to both single truck customers and large multi-location...

  • Banking Center Manager

    1 week ago

    Raleigh, North Carolina, United States First Horizon National Corporation Full time

    Location: On-site in Raleigh, NC Summary If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers You will immerse yourself in the community, build and Manager, Banking, Customer Service, Client Relations

  • HR Business Partner Senior

    1 week ago

    Raleigh, North Carolina, United States UNC Medical Center Full time

    The Sr. HR Business Partner role functions as a strategic liaison between the business and Human Resources. As a trusted partner, plan, coordinate, and implement HR activities for assigned client areas to align with the organizational strategy and go Business Partner, Business, HR, Senior, Relationship, Project Management, Healthcare, Business Services

  • Data Center and DMZ Network Engineer

    2 months ago

    Raleigh, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Business Development Manager

    1 week ago

    Raleigh, North Carolina, United States Science 37 Full time

    Science 37's mission is to accelerate clinical research by enabling universal trial access for patients. Through our solutions; The Metasite and Patient Recruitment, we accelerate enrollment by expanding the reach of clinical trials to patients beyond the traditional site and rigorously qualifying patients prior to referring them to a traditional site. Our...

  • Business Management Trainee

    1 week ago

    Raleigh, North Carolina, United States Triumvirate Environmental Full time

    Business Management Trainee Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Business Management Trainee for our Mid-Atlantic South team. You will assist senior leadership with special projects to enhance the growth of the company. This individual will have extensive training to better understand the...

  • Business Development Manager

    1 week ago

    Raleigh, North Carolina, United States HAMILTON MAYER INTERNATIONAL Full time

    Business Development Manager – Life Sciences PositionFull TimeReference CodeHMI - 3322R ole:Business Development Manager – Life SciencesLocation:Raleigh, NCSalary:$130-140k base salary + Attractive Benefits Life Sciences Connections Will Be Advantageous Hamilton Mayer International is hiring a Business Development Manager for a top tier general...

  • Business Development Manager

    1 week ago

    Raleigh, North Carolina, United States Hitachi Data Systems Full time

    Location: Raleigh, North Carolina, United States Job ID: R Date Posted: Company Name: HITACHI ENERGY USA INC Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes Job Description: General Information: The Business Development Manager - Transformers Services is responsible for driving the growth of the Hitachi...

  • Manager Business Insights

    1 month ago

    Raleigh, North Carolina, United States Ergomed Full time

    Job DescriptionThe Manager, Business Insights provides reporting and analytics of customer insights and how they impact the business, including regular and ad-hoc reporting. Develops robust market insights to inform digital innovation recommendations by leveraging market research, competitive benchmarking, scenario planning, and other strategy tools Works...