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IT Support Specialist

3 months ago

Juneau, Alaska, United States Fashion Institute of Design & Merchandising Full time
Come join us at HDR, where our priority is to create an environment that values diversity, equity, and inclusion, fostering a sense of belonging not only within the company but also in the communities we serve.

As an IT Support Specialist at HDR, you will be at the forefront of ensuring seamless technology operations. Your role will empower our internal customers to work efficiently, providing exceptional customer service that enhances their experience.

Key Responsibilities:
  • Technology Alignment:
  • User Empowerment:
  • Enterprise Collaboration:
  • Diagnostic Expertise:
  • Advanced Troubleshooting:
  • Software Support:
  • Training Excellence:
  • Resource Management:
  • Hardware Support:
  • Inventory Stewardship:
  • Local Coordination:
  • Client-Centric Solutions:
  • Team Synergy:
  • Versatility:

Preferred Qualifications:
  • Local Candidates
  • Software Proficiency
  • Possible Travel

Required Qualifications:
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- Minimum of 1 year of technical support experience
- Excellent knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Knowledge of Windows operating systems and Microsoft Office applications
- Strong client service and communication skills
- Ability to handle multiple tasks and deadlines autonomously

Join HDR:
At HDR, we believe in building a collaborative culture that promotes trust and connects us closely with our clients and communities. Our commitment as employee-owners is to create an inclusive environment where everyone is welcomed, valued, respected, and empowered.

If you are passionate about technology and innovation, ready to contribute to meaningful projects, and eager to be part of a diverse and inclusive team, we invite you to consider joining HDR. Let's work together to tackle the world's challenges and make a difference.