Community Supervision Support Technician

2 weeks ago

Waxahachie, Texas, United States Ellis County, TX Full time
Community Supervision & Correction Dept. (CSCD)

SALARY:
$46,000 ANNUALLY - $ HOURLY (non-exempt)

APPLY HERE:

THE POSITION


The Technician provides clerical support in accomplishing the mission and operations of the Ellis County Community Supervision and Corrections Department (CSCD).

The individual must be able to work in an environment that demands accuracy and must participate in a team environment.

Must maintain strict confidentiality and must be able to effectively multi-task. Must be able to communicate clearly, both orally and in writing, preferably in both English and Spanish. Organization and time management skills are necessary.

The individual, who reports to a supervisor, must maintain professional conduct, appearance, and confidentiality of information.

DETAILED DESCRIPTION


Enter community supervision case information; collect probation and restitution payments; balance payments and prepare deposit at the end of shift.

Retain payments in a designated secure, locked location.

Serve as unit receptionist; monitor unit sign-in board; respond to internal and external inquiries (in person and via telephone); re-direct calls to appropriate party; diffuse client situations in the front desk area or escalate to management in a timely manner, when applicable.


Provide clerical assistance during client orientations:
maintain sign-in sheet and distribute monthly report forms. Date stamp, sort, and distribute mail, fax transmittals, and reports. Assist in the assignment of case files, mailings, file assembly, and photocopying requests, as needed. Maintain and track the flow of client files that are received and sent by the courts and other departments. Build and maintain professional, cooperative relationships with clients, CSCD staff, and the public. Perform other duties as assigned by the supervisory staff. Demonstrated proficiency in the use of MS Excel, Word and Outlook required. Ability to adapt to changing priorities and expectations. Ability to work effectively under sometimes stressful and emotionally charged situations. Ability to input and retrieve data and information using designated client management systems, County systems, and email systems. Demonstrated ability to learn and apply computer programs to office functions with minimal instruction. Ability to understand and follow written and verbal instructions, organize, and process work.

DUTIES AND RESPONSIBILITIES

  • Meets with probationers, takes reports, and collects court ordered fees.
  • Effectively interacts with public and probationers to provide excellent customer service, including responding to routine inquires and resolving basic customer service issues.
  • Answers phone calls in a courteous manner and directs them to the appropriate personnel and/or resource.
  • Maintains files and thoroughly documents information.
  • May balance daily collections and prepare bank deposits.
  • Coordinates the collection of new probationer information with court personnel.
  • Completes an initial intake of newly probated individuals, including photographing, collecting appropriate documents, and scheduling intake appointments appropriately.
  • Maintain case files up to date including adding new cases, pre-trial, bond, extensions, MTR's, warrants, and terminations; complete all action steps appropriately.
  • Accurately enters newly probated case information into the CSCD database in a timely manner including, but not limited to, transferring out cases appropriately, sending DPS lung notices, sending appropriate response (i.e forms, letters, or other appropriate documents) to clients and others as needed.
  • Accurately and professionally document all significant events in CSS database according to standards.
  • Staff cases appropriately with a supervisor(s) to assess appropriate action for effective case management.
  • Maintains a professional demeanor and de-escalates stressful situations.
  • Must be able to work flexible hours as needed to accomplish Departmental goals.
  • Maintains a professional working relationship with all CSCD staff, court personnel, outside agencies, and the public.
  • Interacts with referral agencies and victims.
  • Promotes the mission of Ellis County CSCD.
  • May work in an assignment that includes pre-sentence investigation reports.
  • May run criminal history checks, order arrest reports and driver's license checks.
  • Researches, locates, pulls, and prepares documents, records, and other assigned data.
  • Performs other related duties as assigned.

MINIMUM REQUIREMENTS

  • Graduation from an accredited high school or GED program.
  • Up to two (2) years administrative or secretarial experience in a fast-paced work environment (preferred).
  • Ability to type 40 words per minute.
  • Demonstrated proficiency in the use of MS Excel, Word and Outlook (required).
  • Cannot have a criminal history with disqualifying events.

OTHER REQUIREMENTS INCLUDE

  • Become proficient in the use of Departmental software within first six months of employment.
  • Work flexible hours to accommodate field visits and mission of the organization to include evenings, weekends, and other times outside normal business hours.
  • Work prescheduled weekends to accommodate and/or supervise Community Service Restitution (CSR) events and collection initiatives.
  • All entry level personnel must successfully complete 365 calendar days of probationary employment.
PHYSICAL DEMANDS, WORK ENVIRONMENT & OTHER REQUIREMENTS

Regularly required to sit, stand, walk, bend, lift, and transport case files. The job demands intense focus and visual acuity to ensure accuracy while multi-tasking. Must be able to carry case files or boxes containing CSCD related items weighing 20 lbs.

BACKGROUND INVESTIGATION


Ellis County CSCD will conduct a background investigation on all applicants deemed likely to be given a conditional offer upon successfully passing a background investigation and all required interviews.


Background investigations may include, but are not limited to, criminal history checks, credit reports, driver license records, warrant checks, current and past employment, interviewing neighbors and friends, verifying educational information, etc.

If a veteran, the veteran's DD214 or discharge papers must not be Less Than Honorable Discharge.

OTHER SKILLS AND ABILITIES
Ability to work effectively with co-workers, employees, and management in a pleasant and professional manner. Able to work under pressure in a high-volume office, produce accurate work and meet established deadlines. Dependable, resourceful, and able to work independently while maintaining confidentiality. Must be able to sit at a desk for extended periods of time.

NOTICE
The above job profile does not include all the essential and nonessential duties of this job.

DISCLAIMER


Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions, or similar behaviors, attributes or requirements associated with a job.

A job profile is not a comprehensive job profile.

It is intended for the sole purpose of acquainting a person who is unfamiliar with such a position with a brief overview of the position's general direction and scope.


ELLIS COUNTY CSCD IS AN EQUAL OPPORTUNITY EMPLOYER
ELLIS COUNTY CSCD PARTICIPATES IN E-VERIFY

  • Community Supervision Support Technician

    2 weeks ago

    Waxahachie, Texas, United States Ellis County CSCD Adult Probation Full time

    THE POSITIONThe Technician provides clerical support in accomplishing the mission and operations of the Ellis County Community Supervision and Corrections Department (CSCD). The individual must be able to work in an environment that demands accuracy and must participate in a team environment. Must maintain strict confidentiality and must be able to...

  • Director of Clinical Support Services

    2 weeks ago

    Waxahachie, Texas, United States ADDICTION AND MENTAL Full time

    JOB DESCRIPTIONPOSITION TITLE: Director of Clinical Support ServicesLOCATION: Residential Facilities - WarriorDEPARTMENT: Clinical OperationsREPORTS TO: Facility C.E.OSUPERVISES: Recovery Support Specialist, Assistant Counselors, Program Services AidesEntry Level Qualifications:Bachelor's degree in behavioral sciences or C.R.C. certification preferred. Three...

  • Senior Maintenance Technician

    4 weeks ago

    Waxahachie, Texas, United States WALGREENS Full time

    Job Summary:Senior Maintenance Technician is responsible for keeping the facility operating and repairing system problems as soon as discovered. Senior Maintenance Technician is required to perform more complex maintenance tasks and assist with a wide range of repairs related to the facility's pneumatic, hydraulic, electrical and conveyor systems.Job...

  • Associate, Restaurant Maintenance Technician

    4 weeks ago

    Waxahachie, Texas, United States Whataburger Full time

    Welcome to Whataburger CareersThe Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Troubleshoots equipment, perform carpentry and address plumbing issues....

  • Pharmacy Tech 1

    4 weeks ago

    Waxahachie, Texas, United States Baylor Scott & White Health Full time

    Shift: Evenings (7on/7off); Must be IV CertifiedJOB SUMMARYThe Pharmacy Technician 1, under the supervision and direction of a Pharmacist, provides pharmacy services, manages inventory and delivers pharmaceutical care as assigned and in agreement with Texas State Board of Pharmacy (TSBP) regulations.ESSENTIAL FUNCTIONS OF THE ROLEPerforms limited pharmacy...

  • Pharmacy Tech 1

    1 month ago

    Waxahachie, Texas, United States Baylor Scott & White Health Full time

    Shift: Evenings (7on/7off); Must be IV CertifiedJOB SUMMARYThe Pharmacy Technician 1, under the supervision and direction of a Pharmacist, provides pharmacy services, manages inventory and delivers pharmaceutical care as assigned and in agreement with Texas State Board of Pharmacy (TSBP) regulations.ESSENTIAL FUNCTIONS OF THE ROLEPerforms limited pharmacy...

  • Assistant Store Manager

    4 weeks ago

    Waxahachie, Texas, United States Community Choice Financial Family of Brands Full time

    Overview: As an Assistant Store Manager ( ASM ), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your supervisory skills. You will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help you reach the next...

  • Assistant Store Manager

    1 month ago

    Waxahachie, Texas, United States Community Choice Financial Family of Brands Full time

    Overview: As an Assistant Store Manager ( ASM ), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your supervisory skills. You will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help you reach the next...

  • Practice/Program Manager II

    4 weeks ago

    Waxahachie, Texas, United States Cook Children's Health Care System Full time

    Location:Waxahachie Primary CareDepartment:Waxahachie Primary CareShift:First Shift (United States of America)Standard Weekly Hours:40Summary:This position is responsible for the overall managerial coordination of the physician office. Daily operations include management of personnel, operating budget, assists in performing front office functions relating to...

  • Practice/Program Manager II

    1 month ago

    Waxahachie, Texas, United States Cook Children's Health Care System Full time

    Location:Waxahachie Primary CareDepartment:Waxahachie Primary CareShift:First Shift (United States of America)Standard Weekly Hours:40Summary:This position is responsible for the overall managerial coordination of the physician office. Daily operations include management of personnel, operating budget, assists in performing front office functions relating to...

  • Caregivers

    2 weeks ago

    Waxahachie, Texas, United States Brookdale Senior Living Full time

    Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Caregivers | Assisted Living & Memory CareFull-Time | Part-Time | PRN(6a-2pm) 1st Shift(2pm-10pm) 2nd Shift(10pm-6am) 3rd Shift Brookdale Waxahachie2250 Brown StreetWaxahachie, Texas 75165 Check out Brookdale Waxahachie, a beautiful 37 apartment Assisted Living Community, as well...

  • Caregivers

    2 weeks ago

    Waxahachie, Texas, United States Brookdale Senior Living Full time

    CaregiversOverviewVoted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityCaregivers | Assisted Living & Memory CareFull-Time | Part-Time | PRN(6a-2pm) 1st Shift(2pm-10pm) 2nd Shift(10pm-6am) 3rd ShiftBrookdale Waxahachie2250 Brown StreetWaxahachie, Texas 75165Check out Brookdale Waxahachie, a beautiful 37 apartment Assisted Living...

  • Aide - Special Populations

    2 weeks ago

    Waxahachie, Texas, United States Waxahachie ISD Full time

    Job Description: AIDE - RESOURCE Special Populations Job Title: Aide-Special Education, Resource Duty Days: 187 Reports to: Principal and Teacher(s) Assigned Pay Grade: 2 Dept/School: Assigned Campus Pay Schedule: Paraprofessional Pay Scale Wage/Hour: Non-Exempt Date Revised: 08/2020 Primary Purpose: Help special education teacher provide for physical and...

  • Comptroller

    2 weeks ago

    Waxahachie, Texas, United States Mainstream Nonprofit Solutions Inc. Full time

    Average salary rate is $78, including wage, incentives, bonuses, overtime, shift differential, etc.) Are you interested in becoming part of a team dedicated to strengthening families in your local community? If so, Mainstream Nonprofit Solutions could be the perfect fit for you.As the Comptroller at our organization, you will play a vital role in a...

  • Physical Therapist

    2 weeks ago

    Waxahachie, Texas, United States LHC New Full time

    Summary We are hiring for a full-time Physical Therapist in the Waxahachie area. Salary based on full-time employment and max productivity: $90000 to $110000 per year At DFW Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each...

  • Retail Assistant Manager – Full-Time

    4 weeks ago

    Waxahachie, Texas, United States MAURICE Full time

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...

  • Director of Nursing Services

    2 weeks ago

    Waxahachie, Texas, United States Nexion Health Management Full time

    This Director Of Nursing position is for Renaissance Healthcare Center, located in Italy, TXYour talents, skills and hearts are in high demand. Join our team of collaborative healthcare professionals and work closely with a cross-functional team to create an environment of quality health and wellness of the minds, bodies and spirit s of our residents. APPLY...

  • CT Technologist Weekend

    4 weeks ago

    Waxahachie, Texas, United States Baylor Scott & White Health Full time

    BENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and moreImmediate access to time off benefitsAt Baylor Scott & White Health, your well-being is our top...

  • CT Technologist Weekend

    1 month ago

    Waxahachie, Texas, United States Baylor Scott & White Health Full time

    BENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and moreImmediate access to time off benefitsAt Baylor Scott & White Health, your well-being is our top...

  • Radiologic Technologist Weekend

    4 weeks ago

    Waxahachie, Texas, United States Baylor Scott & White Health Full time

    Baylor Scott & White Medical Center-Waxahachie Radiologic TechnologistShift Schedule: Weekend (TDA) Fri 6:30a- 7:00p/ Sat & Sun 9:00am- 10:30pmBENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost...