Front Desk Position at 's New Facility

1 week ago

Glen Cove, New York, United States Dan's Pet Care Full time

Position Overview:
Step into the bustling heart of our brand-new pet care facility.

At the front desk of Dan's Pet Care, you're not just a receptionist - you're the linchpin of our daily operations.

Join a dedicated team, dedicated to offering unparalleled care and services to pets and their families. We are on the hunt for a multi-talented, organized individual with a passion for customer service and pets.

-
Key Responsibilities:_

General Duties:

  • Be the welcoming face and voice of our facility: manage phones, address inquiries, and ensure a warm, welcoming environment.
  • Undertake regular laundry checks, assuring cleanliness and prompt availability of essential items.

Client Services:

  • Diligently verify the completion of addons and special requests, ensuring toptier services to our clients.
  • Craft and dispatch detailed report cards, offering insights into the pet's stay and services availed.

Outtake Procedures:

  • Streamline the client checkout experience, ensuring a smooth process and lasting positive impressions.
  • Compile comprehensive visit reports documenting the nuances of each dog's stay or activities.
  • Act as a reliable backup for the outtake procedure, stepping in when necessary.

Administrative Duties:

  • Ensure prompt and accurate closure of daily invoices.
  • Dispatch essential confirmations to our clients, ensuring clarity and transparency.
  • Send out detailed visit reports to respective clients, painting a vivid picture of their pet's stay.

Breaks:

  • Display adaptability by covering for "Player 3" or another designated colleague during their breaks when called upon.

What We're Looking For:

  • Dexterity: Manage multiple tasks and demands with grace and efficiency.
  • Communication Skills: Stellar verbal and written communication skills to ensure positive interactions.
  • Experience: Prior front desk or client service experience is an advantage.
  • Team Player: The ability to work collaboratively with diverse teams.

Why Join Dan's Pet Care:

  • Cutting-

Edge Facility:
Operate at the forefront of a state-of-the-art pet care environment.

  • Inclusive Team: Be part of a closeknit team passionate about pet care excellence.
  • Growth Opportunities: Benefit from opportunities to grow and learn in a dynamic workspace.
  • Rewarding Experience: Relish the joy of brightening a pet owner's day with topnotch service.
Equal Opportunity Employer

Job Types:
Full-time, Part-time

Pay:
$ $19.00 per hour

Benefits:

  • Employee discount
  • Paid time off
  • Professional development assistance
  • Referral program

Day range:

  • Holidays
  • Monday to Friday
  • Weekends as needed

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Tips

Work setting:

  • Inperson

Application Question(s):

  • Are you 21 or older?
  • Do you have a smart phone (ANDROID/IPHONE)?
  • Are you comfortable working with dogs of various sizes and temperaments?
  • Do you have experience in customer service roles, particularly those involving direct interaction with clients or customers?
  • Are you able to adapt to the dynamic environment of a dog daycare where schedules and priorities may change frequently?
  • Have you dealt with difficult or challenging customer interactions in the past?
  • Can you handle stressful or highpressure situations, such as managing multiple tasks simultaneously or dealing with upset clients?
  • Do you have your own reliable vehicle and are able to drive to our Glen Cove facility?

License/Certification:

  • Driver's License (required)

Work Location:
In person

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