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Night Shift Crisis Intervention Specialist
1 week ago
Insight Global is looking for remote crisis intervention specialists dedicated to providing life-saving support for LGBTQ+ youth with empathy and care.
The responsibilities of the role include:
- Build trust and create safe spaces for youth
- Assist with abuse reporting, protocol updates, training, and administrative tasks
- Meet performance and service expectations
Required Skills & Experience:
- 1+ years of call center/digital chat management
- Collaborate with individuals to safety plan and identify strategies for staying safe
- Google Chrome proficiency
- Ability to work remotely with strong, reliable internet access
- Navigate high stress situations with empathy
- Team development and coaching skills
Nice to Have Skills & Experience:
- Crisis intervention or emergency dispatch experience
- Behavioral Health background
- Benefit packages including medical, dental, vision insurance, HSA, FSA, DCFSA accounts, and 401k with employer matching start on the 31st day of employment. Employees also receive paid sick leave and other time off benefits as per law.
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