Shift Support Manager, starting salary based on experience

2 weeks ago

Charleston, West Virginia, United States McDonald's Full time
Benefits of joining our team....

  • Each team member is eligible for a $250 sign-on bonus
  • This position has healthcare benefits.
  • This position is based on a 40-hour work week
  • Advancement opportunities
  • Starting rates well above minimum wage
  • Each team member is eligible for McPerks, saving 25% on monthly cell phone bill and much more
  • Direct deposit and pay cards available to everyone
  • Paid orientation and on the job training


Do you love serving others? Would you enjoy making a difference as part of a team that serves your community? J.W Ebert dba McDonald's is an employer that you can take pride in joining.

We serve many meals a day inside our restaurants, and we actively serve our local community in other ways, from schools to fundraisers, to volunteering, we are there.

A shift support manager works directly with the General Manager, to coach and lead the staff and operations.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.


Shift Support Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

Shift Support Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

  • Food Safety
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training

Additional Info:


This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description.

People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA.

This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA.

If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.

McDonald's USA has no control over employment matters at the restaurant.

McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.


Requsition ID:
PDX_MC_E4068B38-F05D-4C81-91A0-36DC23CAED41_12661


McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.


McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.

Our values of quality, service, and cleanliness continue to guide us.

We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online.

If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations.

For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19.

We sincerely thank you for your continued trust in the Golden Arches.

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