Customer Care Representative

2 weeks ago


New Orleans, Louisiana, United States Catalano Agency Full time

Are you ready to embark on an exciting career journey as a Customer Care Representative? Here at Globe Life, we are thrilled to offer you the opportunity to join our energetic and high-performing team.

WHY YOU SHOULD JOIN US
With an average pay ranging from $58,000 to $86,400 in your first year, this position offers a competitive compensation package that rewards your hard work and dedication. You will be provided great benefits such as life insurance policy, health insurance, reimbursements for personal insurance, stock purchasing through Globe Life, annual company paid vacations (plus 1), and lifetime renewals for the life of the customers.

ABOUT GLOBE LIFE
We believe in empowering our employees to make tomorrow better, just as we do for our customers. Our employees find immense satisfaction in our supportive culture, where they have the backing of the entire company to succeed. We foster a positive working environment that promotes a great work-life balance, ensuring that every team member can thrive both professionally and personally. We cherish the spirit of togetherness through company outings and various amenities that make work enjoyable. With a legacy dating back to 1900, we are the leading life insurance company in the nation, with over 16.8 million policies in force. Join us at Globe Life, where we're dedicated to your success and making a lasting impact on tomorrow.

ARE YOU WHAT OUR TEAM NEEDS?

  • Excellent communication, leadership, problem solving, and organizational skills
  • Outgoing personality
  • Customer service experience is preferred but not required
WHAT VITAL ASSISTANCE DO YOU PROVIDE?
You will work Monday - Friday.
Your responsibilities will include handling inbound and outbound calls, assisting customers with scheduling new appointments, conducting client policy reviews, and performing data entry for servicing requested benefits. With a keen attention to detail and strong organizational skills, you will ensure that all customer interactions are documented accurately and efficiently. Your role will require excellent communication skills and the ability to empathize with customers, addressing any concerns or questions they may have.

ADVANCE YOUR CAREER TODAY
If you think this role will suit your needs, great Applying is a piece of cake. You can finish the entire application in less than three minutes. Good luck - we're excited to meet you

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