Parts Manager

1 week ago


Richmond, Virginia, United States Parks Management Company Llc Full time

Responsibilities:

  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
  • Prepare and administer an annual operating budget for the parts department.
  • Attend managers meetings.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.
  • Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
  • Direct and schedule the activities of all parts department employees.
  • Provide technical assistance to parts department employees.
  • Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
  • Monitor parts department employees payroll records.
  • Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
  • Handle customer complaints immediately and according to the dealerships guidelines.
  • Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.
  • Monitor and adjust inventory to minimize obsolescence.

Job Qualifications:

  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • One year of supervisory experience.
  • Five years of experience in an automotive parts department.
  • Excellent communication and managerial skills.
  • Some sales experience.
  • Will be trained on the dealerships computer system.
  • Ability to operate the department profitably within dealership guidelines.
  • Professional personal appearance.

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