Guest Services Agent

2 weeks ago

Healdsburg, California, United States Montage International Full time

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

SUMMARY

The Guest Services Agent Bellperson / Valet Attendant is responsible for greeting the guest with a warm and sincere welcome.

**Full time and part time positions are available.

ESSENTIAL FUNCTIONS

Job duties include, although are not limited to:

  • Welcoming guests to the hotel and ensuring a pleasant arrival and departure
  • Directing guests and vehicles on the front drive
  • Parking and retrieving guest and hotel vehicles
  • Being knowledgeable about hotel rooms, services and features and relaying information to guests
  • Assisting with luggage and doing hotel and room orientations
  • Assisting with guest transport throughout the resort
  • Cleaning and maintaining luggage and golf carts to hotel standards
  • Delivering amenities and other items to guest rooms
  • Following hotel guidelines and talking points.
  • This position may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.
QUALIFICATIONS
  • College Degree preferred.
  • Minimum of two years' experience in a luxury hotel preferred.
  • Minimum of two years' experience in customer service.
  • Ability to operate all types of passenger vehicles (standard and automatic)
  • Valid state driver's license required
  • Excellent telephone etiquette.
  • Exceptional guest recovery skills.
  • Enjoy interacting with people in a fast paced environment.
  • Excellent organizational and time management skills.
  • Must possess a positive attitude.
  • Must be willing to participate in a learning environment.
  • Must integrate company values throughout all interactions.
  • Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
PHYSICAL REQUIREMENTS

Must be able to stand for extended periods of time, approximately six hours. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to lift and carry 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Must be able to bend, stoop, squat and stretch to fulfill cleaning and luggage handling tasks. This position requires significant time spent in an outdoor environment.

The pay scale* for this position is $18.00.

*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

  • Guest Services Agent

    2 weeks ago

    Healdsburg, California, United States Spanish Peaks Mountain Club Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Guest Services Agent

    2 weeks ago

    Healdsburg, California, United States Montage Hotels Full time

    Live Your Passion. Add Your Magic.At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome...

  • Guest Services Agent

    2 weeks ago

    Healdsburg, California, United States Spanish Peaks Mountain Club Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Bartender l Hudson Springs

    2 weeks ago

    Healdsburg, California, United States Montage International Full time

    The Bartender position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will be responsible for maintaining an issued cash bank througho Bartender, Seasonal, Part Time, Spring, Restaurant, Hotel

  • Hospitality Assist./busser

    2 weeks ago

    Healdsburg, California, United States MacRostie Winery Full time

    MacRostie Winery located in Healdsburg, CA is inviting applicants for a Part-Time temporary Hospitality Assistant (Busser) to join our elite team of wine professionals in the Tasting Room. This dynamic position is a unique hands-on opportunity to be a part of a dynamic team that implements exceptional customer service sales standards in the heart of Sonoma...

  • Sommelier

    2 weeks ago

    Healdsburg, California, United States Little Saint Full time

    ABOUT LITTLE SAINTLocated in the heart of historic downtown Healdsburg, Little Saint is a vibrant meeting place where guests are invited to connect over food, music, art and conversation. Our mission is to create an environment that is good for the soul, the earth and the community. Inside our 10,000-square-foot space, Little Saint offers up a full-service...

  • Chef de Partie

    2 weeks ago

    Healdsburg, California, United States Little Saint Full time

    ABOUT LITTLE SAINTLocated in the heart of historic downtown Healdsburg, Little Saint is a vibrant meeting place where guests are invited to connect over food, music, art and conversation. Our mission is to create an environment that is good for the soul, the earth and the community. Inside our 10,000-square-foot space, Little Saint offers up a full-service...

  • Meetings & Events Coordinator

    2 weeks ago

    Healdsburg, California, United States Montage International Full time

    Live Your Passion. Add Your Magic.- We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. Please- Click Here-Job duties include, although are not limited to: Manage and update Banquet Event Order Book with daily revisions and...

  • Sommelier (On-Call)

    2 weeks ago

    Healdsburg, California, United States Spanish Peaks Mountain Club Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Guest Services Agent

    3 weeks ago

    Healdsburg, United States Montage International Full time

    Live Your Passion. Add Your Magic.- We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.- - Please- Click Here- - SUMMARY_ The Guest Services Agent Bellperson / Valet Attendant is responsible for greeting the guest with a warm and...

  • Guest Services Agent

    1 month ago

    Healdsburg, United States Montage Hotels Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Guest Services Agent

    4 weeks ago

    Healdsburg, United States Montage Hotels Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Guest Experience Agent

    6 days ago

    Healdsburg, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Guest Service Agent

    4 weeks ago

    Healdsburg, United States Krug Development Company Full time

    Job DescriptionJob DescriptionDescription: Front Desk Agent Guest Service Agent $18 per hr. with $1,000 signing bonusFull Time - afternoon shiftsThe Front Desk Associate represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities...

  • Reservation Agent

    3 weeks ago

    Healdsburg, United States The Spa Hotel Healdsburg Full time

    **Join Our Team as a Reservation Agent!** **Location**: Healdsburg, CA Are you passionate about providing exceptional customer service and thrive in a dynamic hospitality environment? We are looking for dedicated and enthusiastic individuals to join our team as a Reservation Agent at our hotels located in the heart of Healdsburg, CA. **Position:...

  • Front Office Agent

    7 days ago

    Healdsburg, United States Montage International Full time

    Live Your Passion. Add Your Magic.- We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.- - Please- Click Here- Front Office Agent - SUMMARY_ The Front Office Agent is responsible for hosting our guests during their stay; warm...

  • Front Office Agent

    1 month ago

    Healdsburg, United States Montage Hotels Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Agent

    4 weeks ago

    Healdsburg, United States Montage Hotels Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Agent

    1 month ago

    Healdsburg, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Agent

    2 weeks ago

    Healdsburg, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Agent

    4 weeks ago

    Healdsburg, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Guest Relations Liaison

    4 weeks ago

    Healdsburg, United States SingleThread Farm - Restaurant - Inn Full time

    **Compensation + Benefits** - Pay: $22.00 - $26.00 per hour plus gratuities* - Medical, Dental, Vision Plans - Paid Time Off - Including Vacation, Sick and Mental Health Time Off - 401(k) w/ company discretionary match - Flexible Spending Account - Employee Assistance Program - 8 free counseling sessions annually for you and your household members - Employee...

  • Purchasing Agent

    2 weeks ago

    Healdsburg, United States Rack & Riddle Full time

    **Position Overview** The Purchasing Agent is responsible for identifying purchasing needs, suppliers, researching goods and services, processing purchase orders, and verifying delivered items to support Rack & Riddle Custom Wine Services. This role will critically assess suppliers, products, and services, and negotiate the best possible deals, with respect...

  • Transfer Agent

    3 weeks ago

    Healdsburg, United States DeMars & Associates, Ltd. Part time

    DeMars & Associates is actively recruiting individuals to perform services in Healdsburg, CA!  If you are searching for supplemental income, this position might be ideal for you!  The work you would be providing involves overseeing the transfer process between automotive manufacturers and their vehicle owners (you do not drive the vehicles). Transfers are...

  • Front Desk Agent

    1 month ago

    Healdsburg, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Trio Healdsburg - Healdsburg, CA Position Type Part Time Salary Range $18.50 - $19.50 Hourly Job Shift Any Job Category Admin - Clerical DescriptionPOSITION PURPOSE Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration,...

  • Front Desk Agent

    4 weeks ago

    Healdsburg, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Trio Healdsburg - Healdsburg, CA Position Type Part Time Salary Range $18.50 - $19.50 Hourly Job Shift Any Job Category Admin - Clerical DescriptionPOSITION PURPOSE Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration,...

  • Environmental Services Technician

    4 weeks ago

    Healdsburg, United States Enso Village Full time

    Position Overview: As an Environmental Services (EVS) Technician, you will play a vital role in maintaining cleanliness, sanitation, and overall safety within our community. You will be responsible for ensuring a hygienic environment conducive to the well-being of our residents, visitors, and staff. The ideal candidate will demonstrate attention to detail,...

  • Environmental Services Technician

    4 weeks ago

    Healdsburg, United States The Kendal Corporation Full time

    Position Overview: As an Environmental Services (EVS) Technician, you will play a vital role in maintaining cleanliness, sanitation, and overall safety within our community. You will be responsible for ensuring a hygienic environment conducive to the well-being of our residents, visitors, and staff. The ideal candidate will demonstrate attention to detail,...

  • Real Estate Sales Professional

    1 month ago

    Healdsburg, United States Drew Nicoll Real Estate Team Exp Realty Full time

    Fantastic opportunity here in local Real Estate! We are looking for a go-getter Real Estate Sales Agent! Want to make a lot of money and work with talented people? Love helping people find the home of their dreams? So do we! We are looking for a motivated real estate sales agent who is passionate about making the home selling/buying experience as great as it...