Patient Services Representative Level I

1 week ago


Summerville, South Carolina, United States Uphams Corner Health Center Full time
Job Title: Patient Services Representative

Company: Not specified


  • This position involves helping with evening shifts and Saturday coverage on a full-time basis.

The main responsibilities include:

  • Checking Registration and care in-basket pool messages.
  • Collecting, scanning, and obtaining signatures on patient compliance-related documents.
  • Distributing requirement forms for well child visits.
  • Engaging with patients and community members to reduce 'no-shows' and increase availability of healthcare providers.
  • Assisting with special projects and appointment rescheduling.
  • Handling registration phone lines, appointment scheduling, and patient registrations.
  • Verifying insurance information and updating patient database records.
  • Outreaching to patients to ensure completed visits with providers.
  • Addressing patient issues, grievances, and incidents effectively.

Qualifications:

  • Demonstrated ability in managing high patient flow situations and seeking assistance when needed.
  • Leadership skills and ability to take initiative.
  • Strong problem-solving skills and judgment.
  • Experience in team-building and staff training.
  • Capability to work effectively with individuals with disabilities and seniors.
  • Proficiency in multitasking between computer systems.
  • Excellent oral and written communication skills.


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