Director Of Housekeeping

1 week ago


Tampa, Florida, United States The Westin Tampa Waterside Full time

About Us:
Escape to The Westin Tampa Waterside, located on a landscaped island in downtown Tampa. Adjacent to the Tampa Convention Center, our location is ideal for both business and leisure travelers. Our team enjoys free meals, uniform dry cleaning, parking, amazing benefits, and a positive work environment. Discover why we are the top choice employer downtown.


Overview:
Ensure cleanliness standards are met in guestrooms, meeting areas, public spaces, and back-of-the-house by training, staffing, and supervising efficiently. Manage supplies, monitor guest service scores, and comments proactively.


Responsibilities:

  • Organize and monitor staff workload for compliance with cleanliness standards.
  • Develop housekeeping and laundry budget.
  • Implement expense management controls.
  • Conduct periodic inventory of supplies and equipment.
  • Utilize labor management tools efficiently.
  • Schedule labor based on hotel occupancy and events.
  • Hire, train, and develop staff members.
  • Communicate clearly with staff verbally and in writing.
  • Resolve customer issues to maintain satisfaction.
  • Evaluate furniture and fixtures conditions for maintenance recommendations.
  • Ensure compliance with operational procedures and policies.
  • Adhere to OSHA requirements.
  • Ensure regular attendance.
  • Perform assigned job duties.

Qualifications:

  • 5+ years of management experience, with at least 3 years in housekeeping.
  • Experience in managing laundry operations.
  • High School diploma or equivalent required; Bachelors Degree preferred.
  • Thorough knowledge of housekeeping and laundry operations.
  • Ability to work with other department leaders.
  • Effective conflict resolution skills.
  • Strong organizational skills.
  • Willingness to assist co-workers.
  • Knowledge of hotel operations and communication skills.

Benefits:
HEI Hotels and Resorts offers a comprehensive benefit program focusing on your physical, mental, and financial well-being. Benefit options include Medical, Dental, Vision, Vacation, Sick and Holiday programs, Life insurance, Disability plans, 401(k) Savings Plan, and various discounts. Details vary by location and employment status.

Work today, get paid today - partner with DailyPay for early access to earnings.

HEI Hotels and Resorts is an equal opportunity employer, evaluating applicants based on qualifications and skills, regardless of race, religion, gender, or other characteristics.


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