Room Service Wait Staff

2 weeks ago


Houston, Texas, United States University of Texas M.D. Anderson Full time

Room Service Wait Staff at MD Anderson Cancer Center

The Room Service Wait Staff position at MD Anderson Cancer Center in the Texas Medical Center plays a crucial role in providing top-notch customer service to patients, caregivers, and guests by delivering breakfast, lunch, and dinner directly to their rooms. It may sound more like a scene from a luxury hotel with servers in tuxedos, but Room Service programs like ours are vital in offering efficient, high-quality, personalized culinary options to enhance the overall patient experience.

This is a part-time role exclusively on weekends from 2 pm to 10:30 pm. The ideal candidates should have a high school diploma or equivalent and a minimum of one year of experience as a waiter or server.

Hourly Salary Range:

  • Minimum $
  • Midpoint $
  • Maximum $23.08

Similar to the personalized cancer treatment provided to our patients, our culinary and clinical nutrition teams craft restaurant-style menus featuring fresh, made-to-order dishes tailored to meet each patient's dietary requirements. Patients can enjoy these options delivered to their hospital rooms every day of the year, from 6:30 am to 9:30 pm. Caregivers and guests of inpatients also have access to quality meals prepared by culinary experts with fresh ingredients.

The University of Texas MD Anderson Cancer Center has been recognized as the nation's top hospital for cancer care by U.S. News & World Report's 'Best Hospitals.' With a mission to eradicate cancer locally, nationally, and globally, MD Anderson integrates exceptional programs in patient care, research, and prevention. The institution also prioritizes education for a diverse range of individuals, including students, trainees, professionals, employees, and the general public.

Job Specific Competencies:

  • Orients patients to room service offerings.
  • Assists patients and guests with menu selection.
  • Assembles, delivers, and serves meals and nourishments.
  • Utilizes menu and modified diets knowledge to ensure compliance with prescribed diets and patient conditions.
  • Communicates efficiently with nursing and nutrition staff for meal coordination.
  • Creates positive interactions with patients, guests, and staff using interpersonal and customer service skills.
  • Adheres to policies, guidelines, and procedures.

EDUCATION:

Required: High school diploma or equivalent.

EXPERIENCE:

Required: One year experience in a patient care or hospitality environment.

Preferred: At least one year of experience as a waiter or server.

LICENSE/CERTIFICATION: Must obtain a current Texas Food Handlers Certification within 30 days of starting the job.

It is the University of Texas MD Anderson Cancer Center's policy to provide equal employment opportunity without discrimination based on various factors unless mandated by law.



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