Patient Care Coordinator

1 week ago


Burlingame, California, United States LuminaSkin Premier Boutique MedSpa Full time

Description:

We are excited to present a fantastic opportunity at LuminaSkin, a highly successful medical spa situated in downtown San Mateo. With a thriving 16-year history, LuminaSkin ranks among the top 4% of Allergan aesthetic medical practices. Our unwavering commitment is to deliver top-notch service to our clients, both within and outside the treatment rooms.

Requirements:

  • Minimum of 2 years' experience in front office guest services within a medical setting
  • Experience of at least 2 years with scheduling and EMR software platforms is desirable
  • Demonstrated passion for wellness and the spa lifestyle
  • Exceptional verbal and written communication abilities
  • Effective multitasker with strong organizational skills
  • Knowledge of cosmetic procedures and skincare products is advantageous
  • Experience in phlebotomy is a bonus
  • Preferably holds a college degree

Responsibilities:

  • Proficient in managing phone communications
  • Demonstrate excellent customer service skills
  • Closing the office and preparing for the next workday
  • Collaborate closely with the medical practitioners' team
  • Showcase understanding of spa experiences and services
  • Handle opening and closing tasks
  • Maintain a professional and polished image at all times
  • Provide training and support to team members
  • Comfortable with technology, adept at navigating software efficiently
  • Assist in managing product inventory and ensuring a pristine spa environment
  • Maximize revenue by promoting treatments and retail products

Job Type: Full-time

Salary: Starting from $28.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shifts
  • Monday to Friday
  • Rotating weekends

Work Setting: In-person

Experience:

  • Client Care Coordinator: 2 years (Required)
  • Dermatology or Aesthetics: 2 years (Required)

Work Location: In person



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