Customer Service Representative Sales

7 days ago

Pittsburgh, Pennsylvania, United States Sierra Experts Full time

**Customer Service Representative - Sales**

> > > Customer Service Representative Sales Sierra Experts is seeking a semi-technical, driven individual to join our expanding Sales team for the position of Customer Service Representative (CSR). This individual is responsible for the sales lifecycle as it pertains to the current client base of the company. This position must work with active clients to ensure satisfaction and cross selling opportunities.

At Sierra Experts, we do IT differently. We are a Managed Service Provider of Remote Systems Management, Remote Monitoring, Data Center Hosting, Telephony, Application Development Services and Digital Marketing Services. This full-time position offers great benefits, excellent culture, and a team who values professional growth and development.

Candidates who will have the most success in this role have a baseline technical background and are looking to expand their skills into a sales or project management based position that offers financial and professional growth.

**Responsibilities:**

Responding promptly to client inquiries.

Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.

Assisting with cross-selling and up-selling services and solutions to existing accounts.

Communicate with clients ensuring satisfaction.

Receive requests for service and product details from clients and provide timely responses.

Effectively communicate features and benefits of solutions and expectations throughout the lifecycle of the account.

Maintain in-depth product knowledge of the service offerings of the company.

Achieve and maintain a positive rapport with clients and work to give them the best possible service.

Documentation of activities and opportunities in CRM/PSA tool and remain compliant with defined policies and procedures.

Establishing and maintaining productive relationships with other employees, clients, and vendors.

Attend weekly sales meetings communicating any aspects not communicated through other channels

**Knowledge, Skills, and Experience Requirements:**

1 year of IT related activities or technical skillset is requested.

Familiarity with IT related equipment is required.

Understanding of sales related activities pertaining to Information Technology is preferred.

Software Development understanding and/or skills, particularly SQL Technologies and ASP.Net. are preferred.

Understanding of baseline Virtualization Technologies is preferred.

Account management and tracking of leads is preferred.

Demonstrated level of success in building relationships or customer service.

Enjoy working with clients and external audiences.

Strong organizational, presentation, and client service skills.

Interpersonal skills: such as telephony skills, communication skills, active listening, and client-care.

Skilled in preparing written communications and materials.

Ability to multi-task and adapt to changes quickly.

Self-motivated with the ability to work in a fast-moving environment.

**Compensation and Benefits**:

Competitive salary based on experience and qualifications

Health, Vision and Dental Benefits

401k w/ company match

PTO, paid holidays

Excellent opportunity for advancement

  • Customer Service Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States Umdaschgroup Ventures Full time

    **Customer Service Representative** 105 Boulder Brook Cir, Lawrenceville, GA 30045, USA Full-time **Company Description** **It's more than a job. It's a passion.** **Doka** is one of the worlds leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company of...

  • Customer Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Belcan Full time

    Customer Service Representative Job Number: Category: Administrative Description: Job Title: Customer Service Representative Locations: Pittsburgh, PA Pay: $33.65/hour Zip Code: 15275 Job type: 6 month contract A Customer Service Representative position in Pittsburgh, PA is available through Belcan. This is a contract opportunity with our key chemical...

  • Customer Service Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States A-Line Staffing Solutions Full time

    A-Line staffing is hiring for a Remote Benefits Customer Service Representative in Pittsburgh, PA If interested APPLY NOW for IMMEDIATE consideration Brittney Blackman | Benefits Customer Service Representative Summary and Customer Service, Customer Service Representative, Representative, Patient Services, Staffing, Benefits, Retail

  • Customer Service Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States BearCom Full time

    Job DetailsJob Location Pittsburgh PA - Pittsburgh, PA DescriptionAbout BearCom: Largest Distributor of Wireless Voice, Data, and Video Solutions in North America 40+ Years Industry-Leading Experience Partnerships with Motorola, JVC Kenwood, Avigilon, and more 75+ Branches Across North America with U.S. HQ in Dallas, TX As a Customer Service Representative,...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States WHC World Wide LLC Full time

    Pittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Representative __ to assist with our daily transportation operation in Pittsburgh, PA.We are looking for qualified individuals with dispatch/transportation experience to provide excellent customer service to both our drivers and...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States WHC World Wide LLC Full time

    Pittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Representative __ to assist with our daily transportation operation in Pittsburgh, PA.We are looking for qualified individuals with dispatch/transportation experience to provide excellent customer service to both our drivers and...

  • Customer Service Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States Lifeworks Services Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsPittsburgh, Pennsylvania, USA time typeFull time posted onPosted 6 Days Ago job requisition idR-1763 **Build a meaningful career** At LifeWorks, we offer more than career opportunities, we provide career opportunities to make...

  • Field Sales Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States Josh Sherrill Insurance Agency Full time

    Outside Sales RepresentativeIn this exciting opportunity, we are in search of a dynamic outside sales representative to identify new target buyers and upsell to current customers in order to achieve and surpass sales goals. If you're a service-oriented expert in outside sales who excels at prospecting, presenting, and closing deals efficiently, then you are...

  • Sales Representative

    2 months ago

    Pittsburgh, Pennsylvania, United States NES Fircroft Full time

    Client is a leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.This is a high earning potential...

  • Sales Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States NES Fircroft Full time

    Client is a leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.This is a high earning potential...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States AETNA Full time

    :Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Customer inquiries are of basic and at times complex nature. Engages, consults and educates members based upon the member's unique needs,...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States AETNA Full time

    :Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Customer inquiries are of basic and at times complex nature. Engages, consults and educates members based upon the member's unique needs,...

  • Sales Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionVeolia offers the most complete range of environmental solutions to meet the challenges of cities, governments, campuses, businesses and industries. Our network of talent and hands-on know-how is unique and unrivaled. We help our customers address their environmental and sustainability challenges in energy, water and waste. That means...

  • Sales Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionVeolia offers the most complete range of environmental solutions to meet the challenges of cities, governments, campuses, businesses and industries. Our network of talent and hands-on know-how is unique and unrivaled. We help our customers address their environmental and sustainability challenges in energy, water and waste. That means...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States United Airlines Full time

    Customer Service RepresentativeStarting pay of $19.07 per hour with competitive benefits that let you see the world: There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States United Airlines Full time

    Customer Service RepresentativeStarting pay of $19.07 per hour with competitive benefits that let you see the world: There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people...

  • Sales Development Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States eHealth Technologies™ Full time

    Job TypeFull-timeDescriptionJOB TITLE: Sales Development RepresentativeCOMPANY: eHealth Global Technologies, Inc. d/b/a eHealth TechnologiesCompany Description:Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the...

  • Sales Development Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States eHealth Technologies™ Full time

    Job TypeFull-timeDescriptionJOB TITLE: Sales Development RepresentativeCOMPANY: eHealth Global Technologies, Inc. d/b/a eHealth TechnologiesCompany Description:Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the...

  • Sales Development Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States eHealth Technologies™ Full time

    Job TypeFull-timeDescriptionJOB TITLE: Sales Development RepresentativeCOMPANY: eHealth Global Technologies, Inc. d/b/a eHealth TechnologiesCompany Description:Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the...

  • Field Sales Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States Josh Sherrill Insurance Agency Full time

    We're seeking an outside sales representative to identify new target buyers and upsell to current customers to achieve sales goals. The ideal candidate is a service-oriented outside sales expert that can prospect, present, and close deals efficiently. If you are looking to combine your communication and prospecting skills with your outside sales experience...