People Operations Coordinator

2 weeks ago

Jacksonville, Florida, United States HC Brands Full time
People Operations Coordinator

Department: People Operations

Employment Type: Full Time

Location: Jacksonville, FL

Description

HC Brands specializes in customizing and selling thousands of products that help our customers make connections. We are a fast, profitable, growing ecommerce company that markets ourselves through a wide range of ecommerce channels and marketplaces. We take pride in offering products that are unique and that help each of our customers develop meaningful connections in their personal and professional lives.

Our People Operations team is crucial to cultivating and maintaining our people-centric culture.

That's where you come in.

The People Operations Coordinator is involved in a wide range of support activities from full-cycle recruiting to being a culture champion and conducting new hire orientation.

We are looking for someone who has excellent organizational ability, familiarity with applicant tracking systems (ATSs), great interpersonal skills and strong communication skills. You should be able to work autonomously and remain calm under pressure. Ultimately, you'll ensure our People Operations department is organized and operates smoothly to attract, hire, and retain our employees.

What you'll do:

THIS POSITION IS 100% IN-OFFICE IN JACKSONVILLE, FLORIDA.
  • Manage the full-cycle recruiting process including communication with candidates, conducting phone screenings, updating hiring managers, initiating assessments, background checks, and on-boarding
  • Become the super-user of our ATS (Pinpoint), maximizing the value of this recruiting tool to make our hiring process more efficient
  • Educate hiring managers on the use of our ATS as necessary
  • Represent the company at career fairs as needed
  • Plan and execute employee events that are in-line with our employee-centric culture
  • Conduct initial orientation to newly-hired employees
  • Complete new hire I-9 documents and E-Verify certification, ensuring the company is in compliance with these requirements
  • Answer employee inquiries as needed regarding benefits and People Operations policies
To do well in this role you'll need to:
  • Meet the following requirements:
    • Associate's degree in human resources or related field, or equivalent, relevant experience;
    • Minimum 2 years' experience in recruiting;
    • Concrete understanding and appreciation of how to handle & protect confidential information;
    • Basic knowledge of labor laws.
  • Love supporting people. Genuinely. Our culture is about creating meaningful connections. You will be at the forefront of this by helping to deliver an exceptional employee experience every day.
  • Have above-average computer literacy. We'll train you on the specific platforms we use. You'll need to have familiarity with ATSs and HRISs and proficiency in MS Word, Excel and Powerpoint.
  • Be incredibly organized. Especially due to the prior two points, you'll need to be able to access and refer to what you've learned.
  • Have great written and verbal communication skills and attention to detail. You'll need to interface with applicants and employees in a cordial manner both in writing or verbally on the phone. Your interaction will in large part determine how candidates and employees views the company.
Above all else though, my advice for anyone looking to work at HC Brands is very simple; you have to want to be here. It won't be enough to show up to interview and be capable. We are a small company with extremely talented people who creatively solve unique problems as they arise. There will be times where we all just have to take a deep breath and dig deep to get the job done. We're looking for talented people with the appetite for that challenge.

Do your homework. Look at our website, our blogs, and our products. Get to understand what we're about, and come to the interview with that insight ready to tell us how you could play a part in that success.

Benefits:

We care deeply about making HC Brands an amazing place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a level of support while inspiring them to do their best work.

The specific benefits we offer include:
  • Health, dental, vision, and life insurance
  • 8 paid holidays
  • Paid time off (PTO)
  • 401(k) plan with a company match on the first 5% contribution
  • 16 paid hours of community service time off
  • 50% employee discount on our products
  • Potential bonus opportunity if company meets performance targets
Beyond the tangible benefits though:
  • You will be part of a growing team whose purpose is to create a culture that underscores connections with employees, customers, businesses, and community. While we're in the business of personalization, we also exist in a society where individual interactions are harder and harder to come by. In response to this challenge, we've made it our mission at HC Brands to prioritize people and relationships-one custom order at a time. It's not just a clever blurb on our website or a catchy acronym we pass around the office. It's what we do, and more importantly, it's who we are.
Equal Employment Opportunity

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at HC Brands.

HC Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

HC Brands is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in the company policy and the way we do business at HC Brands and is an important principle of sound business management.

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