Medical Scribe

1 week ago

Lakewood, Washington, United States Proliance Surgeons Full time
Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State

At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We draw on the differences in who we are, what we've experienced, and how we think to create Exceptional Outcomes, Personally Delivered.

We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more Check out our main career site for more details at

Be Part of Who We Are

Position Summary

The role of the Medical Scribe is absolutely critical for effective, accurate and excellent patient care. Accuracy and efficiency of the scribe and medical records team directly impacts our mission to be the leader in physician-managed healthcare services and to provide excellent surgical and clinical care for every patient, every day.

Proliance physicians rely on the Medical Scribe to be present with the physician, providing assistance as directed and to extract the relevant information from all patient encounters.

Key Duties & Responsibilities

The key duties and responsibilities of the Medical Scribe include, but are not limited to:
  • Accurate and thorough documentation of medical visits and procedures as they are being performed by the physician remaining side-by-side with the physician on every patient exam
  • Providing assistance in patient care as requested; setting up for procedures as directed; answering all telephone calls into the exam room for the provider and relaying complete caller information to the provider discretely.
  • Obtaining the accurate chief complaint (s) and consistently documenting the three constitutional exam elements
  • Anticipating and accommodating individual physician preferences or specific protocols.
  • Navigating throughout systems software to find necessary information pertaining to the patient.
  • Ensuring that patient history form is complete, including "no" answers to "normal"
  • Reviewing and modifying the HPI along with additional pertinent information that the patient may offer the physician
  • Documenting detailed information and inputting data into patient's medical record as directed by the physician.
  • Operating as a go-to/point person for billing questions as indicated by physicians coding choices. Consistently resolving issues with expertise
  • Maintain responsibility for finding and entering the correct diagnosis codes in the EMR plan page.
  • Documenting findings of diagnostic tests into EMR as directed by the physician.
  • Completing the chart (under the direction of the physician), preparing to generate and fax completed note to the referring physician within 24 hours.
  • Reviewing log procedures performed in the office by the physicians in order to ensure billing accuracy.
  • Spotting mistakes or inconsistencies in medical documentation and checking to correct the information in order to reduce errors
  • Facilitating the patient through the clinic into designated areas with proficiently (if the room coordinator is not available).
  • Expected to assist with handling phone triage, prescription refills, and lab requisitions.
  • Complete duties and assist others as directed
  • Follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Experience, Skills and Abilities
  • High School Diploma or the equivalent plus a minimum of one-year experience in a medical office
  • Experience and/or certification as a medical assistant is strongly preferred
  • Current/recent knowledge ICD-10-CM and CPT coding is necessary
  • Exhibits an excellent knowledge of medical terminology, including familiarity with the spelling, vocabulary and common abbreviations associated with the designated physician center
  • Ability to properly code and report medical record data according to CMS guidelines.
  • Strong keyboard, computer skills and working knowledge of MS Word
  • Superior customer service skills
  • Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
  • Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
  • Using time efficiently, with meticulous attention to detail, accuracy and completion
  • Resourcefulness in addressing and trouble-shooting first level problems and tenacity to see things through to solution; exercise judgment when involving others
  • Demonstrated ability to perform in a high-volume, fast paced environment
  • Ability to remove oneself personally from given situations, remaining objective
  • Able to adapt to change, delays or unexpected events while maintaining a positive mindset
  • Clear oral and written communication
  • Ability to provide feedback to improve performance
  • Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little to no supervision.
Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.

This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person. Other functions may be assigned, and leadership retains the right to add or change the duties at any time.

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