Quality Assurance Specialist

2 weeks ago

Burlington, New Jersey, United States Soho Studio Full time

Soho Studio/ TileBar is a direct importer and retailer of mosaics, natural stone, and porcelain tile. We are driven by creativity and an endless passion for helping our customers find the perfect tile for their projects. Each person on our team is eager to develop a long-lasting relationship with our customers. Soho Studio/ TileBar is a strong, personality-driven brand that's carved a unique niche in the renovation and interior design landscape, with a customer experience that remains unmatched in style, service, and selection. Our goal is to deliver our customers endless inspiration and the perfect tile pairing for their design projects. Soho Studio/ TileBar is strongly committed to a foundation of operating excellence, professionalism, and financial strength.

Job Summary:

The Quality Assurance Specialist (1st Shift) will be responsible for ensuring that the products stored in the warehouse meet the required quality standards throughout the value stream from receipt to shipment. The Quality Assurance Specialist is also responsible for ensuring the warehouse team members follow the processes established by the standard work documents for each role within the warehouse. Required responsibilities will include assessing and monitoring various aspects of warehouse operations to identify and resolve any quality-related issues.

Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Conduct regular inspections and audits of the warehouse to evaluate the quality and condition of the stored products. This may involve checking for proper packaging, labeling, storage conditions, and compliance with relevant regulations or industry standards.
  • Conduct regular audits of warehouse processes to ensure team members are following established standard work, processes, and procedures. Discrepancies found in the process adherence are to be addressed immediately with the Department Manager or Assistant Department Manager and noted in the required communication log.
  • Maintain accurate documentation and records of all quality-related activities, such as inspection reports, audit findings, and corrective actions taken. These records serve as evidence of compliance and provide a basis for continuous improvement.
  • Identify and analyze product defects or quality issues to determine their root causes. Collaborate with Operations Leaders to investigate and implement corrective measures to prevent future occurrences.
  • Evaluate and monitor the quality performance of suppliers and vendors providing goods to the warehouse. This may involve conducting supplier audits, assessing their quality management systems, and establishing performance metrics to ensure the delivery of high-quality products.
  • Continuously seek opportunities to improve warehouse quality processes and procedures. This can include suggesting and implementing efficiency enhancements, cost-saving measures, and quality control initiatives to optimize overall operations.
  • All other duties and responsibilities as assigned.
Supervisory Responsibilities
  • This position does not directly supervise employees.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience:
  • 2 years of Quality Auditing experience within a warehouse or related environment.
  • Ability to analyze and identify patterns in large data sets.
  • Inventory Management experience.
  • Previous experience utilizing a warehouse scan gun.
  • Excellent understanding of Excel.
  • Attention to detail and basic math skills are required.
  • Demonstrated problem solving skills are needed.
  • WMS experience preferred.
  • High school diploma or equivalent.
Certificates, Licenses, Registrations or Other Requirements:
  • Must be at least 18 years of age.
  • Legally eligible to work in the United States.
  • Ability to perform physical requirements of the position with or without reasonable accommodations.
Other Knowledge, Skills or Abilities Required:
  • Understanding of fulfillment/distribution center/warehouse processes and flow.
  • Great communication and interpersonal abilities.
  • Able to work in a collaborative team environment.
  • Sharp attention to detail, strong organizational skills, and ability to prioritize tasks.
  • Ability to multitask and manage time efficiently.
  • Able to lift and move heavy merchandise items.
  • Flexible schedule, including ability to work on weekends, as needed.
  • Excellent computer skills required.
Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Standing, walking, bending, squatting most of the time.
  • Repetitive motions including pushing & pulling with hands most of the time.
  • Frequently carrying up to 25 lbs.
  • Seldom sitting or crawling.
Benefits
  • 401K Company Match
  • Health/Dental/Vision/Life Insurance
  • Paid Time Off/Personal Days/401C Volunteer Time Off
  • Lunch provided daily
  • Paid weekly
At Soho Studio, LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.

Soho Studio, LLC/TileBar is an equal opportunity employer and encourages applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.

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