Service Technician

7 days ago


Orlando, Florida, United States Hotwire Communications Full time

Hotwire Telecommunications - Cable Technician Job Description

Responsibilities:

  • Perform reconnects, requested and non-pay disconnects, and changes of service while following company procedures and safe work practices.
  • Routinely troubleshoot fiber optic connections with various wavelengths.
  • Administer router, access point, Bridge and Wi-Fi configurations.
  • Troubleshoot IP and LAN issues.
  • Install and connect CAT5/CAT6 drop wire.
  • Troubleshoot IP problems from demark to customer premise equipment.
  • Install ancillary equipment for subscribers.
  • Identify fiber connectors and color codes.
  • Configure customer PCs for internet connectivity.
  • Test and tone drop wires to end user locations.
  • Work on an on-call rotation schedule.
  • Assume additional duties as assigned.

Minimum Qualifications:

  • Minimum 5 years' experience in cable, phone, and internet installation, testing, and troubleshooting.
  • Fiber Optic Cabling experience.
  • Proficiency in using hand and power tools.
  • Valid and clean state-issued driver's license.
  • Comfortable working at heights and on ladders.
  • High School Diploma or equivalent, Associate Degree in Internet Technologies or Engineering preferred.
  • Cisco Certifications, CCT or CCENT, and Microsoft Certifications, MCSA preferred.
  • Flexible availability including days, weekends, evenings, holidays, and on-call rotation.

Benefits:

  • Healthcare/Dental/Vision Plans.
  • 401K Retirement Plan with Company Match.
  • Paid Vacation, Sick Time, Additional Holidays (including your Birthday).
  • Paid Volunteer Time.
  • Paid Parental Leave.
  • Employee Discounts on Hotwire Services.
  • Employee Referral Bonuses.
  • Exclusive Entertainment Discounts/Perks.


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