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Customer Service Representative

2 months ago

MagstattleBas, Grand Est, United States TEKsystems Full time

Responsible for,

  • Maintaining industry leading service standards by providing prompt service and one call resolution.
  • Handle inbound and Inbound Leads for current clients
  • Timely entry of all inbound leads
  • Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
  • Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.
  • Most calls will be from current clients who have questions about their policy in regards to coverage, billing, clarification, etc.

Additional Skills & Qualifications:

  • Insurance experience is a plus.
  • Call center
  • ****Associates degree Required for minimum education
  • Hours: the client is open 6am-8pm M-Saturday
  • Onsite for training in Omaha , then will be Hybrid upon completion of successful training.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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