Medical Office Financial Counselor

2 weeks ago

Altamonte Springs, Florida, United States AdventHealth Medical Group Central FL Full time

Financial Counselor - AdventHealth Medical Group

All the benefits and perks you need for you and your family:

  • Paid Days Off from Day One
  • Career Development
  • Whole Person Wellbeing Resources
  • Pet Insurance*

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday Thursday 7:45am 5:00pm and Friday 7:45am 12pm. Temporary Location 25 S. Terry Avenue Suite 310C Orlando 32805

Location: 661 East Altamonte Dr. Ste. 325, Altamonte Springs, FL 32703

The community youll be caring for:

  • More than 800 physicians, 450 advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services.
  • AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.
  • In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market.

The role youll contribute:

The Financial Counselor is responsible for communicating with insurance companies and other payers (as well as patients) to assure their accounts are current and complete. Makes financial arrangement for patients, which may include processing account adjustments in support of the pre-established financial guidelines of AdventHealth Medical Group.

The value youll bring to the team:

  • Screen all patients coming in for day's appointments for overdue balances
  • Discuss over-due insurance balances with patients and get them involved in resolving of these balances
  • Screen patients who may be Medicaid eligible and direct them (or, very often, their family members) to the proper agencies to acquire Medicaid and/or charity
  • Answer questions from patients regarding their billing statements, their EOBs and any patient balances and resolves billing problems, correcting accounts when appropriate
  • Obtain medical records or other required documentation to assure timely payment of the account
  • Take calls from insurance companies and physicians offices regarding billing issues
  • Researches and accurately updates information when working the pre-collection report

Qualifications

The expertise and experiences youll need to succeed:

Minimum Requirements:

  • High school graduate or equivalent
  • Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
  • Ability to communicate in English

Preferred:

  • 2 years of medical billing experience
  • 2 years of Collections and Co-Pay experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: AdventHealth Medical Group Central FL

Schedule: Full-time

Shift: 1 - Day

Req ID:

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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