General Manager

2 weeks ago


Grand Rapids, Michigan, United States Spire Hospitality Full time

Job Title: Hotel Director of Operations

Are you passionate about hospitality and customer service? We are looking for a Hotel Director of Operations to lead our team in creating an exceptional guest experience. Join our team and be part of a company that values customer satisfaction and employee development.

Responsibilities and Duties:

  • Perform various administrative duties including report writing, budgeting, and financial management.
  • Hire, supervise, and train department managers.
  • Monitor staff adherence to procedures and oversee day-to-day operations.
  • Address guest complaints and resolve issues effectively.
  • Ensure property cleanliness, quality, and guest satisfaction.
  • Participate in community engagement and client meetings.
  • Travel for corporate meetings and sales trips.

Qualifications:

Education: Bachelor's degree in hospitality management or related field.

Experience: Minimum 5 years of Director of Operations experience.

Language: Additional language proficiency preferred.

Benefits:

We offer a comprehensive benefits package including medical, dental, vision, 401K matching, paid time off, and hotel discounts.

Company:

Join Spire Hospitality, an equal opportunity employer committed to diversity and inclusion.


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