Global Partner Operations Lead, SMGS Ops
1 week ago
We are seeking a Global Partner Operations Lead to support the AWS Industries Automotive & Manufacturing Global Partner team leadership to drive operational cadences, reporting and insights, and special projects. The Partner team is comprised of both strategy leaders who identify priority partners and drive development of specialized industry solutions (e.g., Connected Mobility, Smart Manufacturing, etc.), and sales managers who directly support customers by leveraging the partners capabilities to implement these solutions. The ideal candidate is an adaptable self-starter with strong strategic, analytical, organizational, project management, and communications skills, with a desire to learn. Collaboration, attention to detail, ability to work independently, and willingness to be hands-on are essential for success in this role.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
Earn trust of senior leaders by driving predictability on the operational cadence and providing value-adding insights and strategic objectives.
Manage and continuously improve the business and operational cadences for the AWS Industries Automotive & Manufacturing Global Partner team, including incorporating goals & KPIs to signal the health of the business.
Independently lead and collaborate where needed to develop appropriate automation, tools, and standard templates for cadences that allow operations to scale.
Develop and drive mechanisms to align the partner function with its multiple stakeholders to unleash the scaling power of our partners.
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
Represent partner operations in continuous improvement initiatives across AWS to drive not only increased insights, but also standardization where it makes sense.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Detroit, MI, USA | Herndon, VA, USA | New York, NY, USA
Basic Qualifications
10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
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