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Guest Service Representative
2 weeks ago
Join our team as a Guest Service Representative
At our company, Guest Service Representatives play a crucial role in ensuring that every guest feels welcomed, valued, and at home. When you warmly greet guests, efficiently check them in, and go the extra mile to ensure their needs are met, you are setting the stage for a memorable experience that keeps customers coming back.
Key Responsibilities:
- Exhibiting a warm and people-oriented demeanor
- Prioritizing teamwork and attention to detail
- Managing guest check-in/check-outs and responding to guest requests
- Providing guests with information, directions, and assistance
- Ensuring payment accuracy and maintaining guest confidentiality
- Communicating effectively with staff and guests
- Maintaining a professional appearance and demeanor
To excel in this role, you must possess a professional yet welcoming attitude, display genuine care and compassion towards others, and have excellent communication skills. You should be able to adapt to various situations, engage with individuals from diverse backgrounds, and uphold high service standards.
Benefits:
- Incentives and referral programs
- Paid Time Off and Vacation
- Medical, Dental, and Vision coverage
- 401k with Employer Contribution
- Opportunities for career advancement
- Hotel room discounts
Schedule:
- Flexible shifts including mornings, evenings, nights, and weekends
- Full-time and part-time options available
At MHG Hotels LLC, we value diversity and strive to create an inclusive workplace where all employees are respected and appreciated. As an equal opportunity employer, we welcome individuals from all backgrounds to join our team.
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