Associate Project Manager/Client Account Manager

2 weeks ago

Columbus, Mississippi, United States Trilon Group Full time
Associate Project Manager/Client Account Manager

Department:
Civil/Municipal

Employment Type:
Full Time

Location:
Columbus, MS

Description

Waggoner Engineering, Inc. is hiring an Associate Project Manager/Client Account Manager for our Columbus, MS office.

The Associate Project Manager will play a critical role in supporting and assisting the Project Management Team/Project Managers in the planning, coordination, and execution of all phases of project delivery.

This position requires a general understanding of project management principles, excellent communication and organizational skills, and the ability to collaborate effectively with cross-functional teams.


The Associate Project Manager must demonstrate proficiency in: coordination the development of scopes of work, project budgets, work breakdown structures, and schedules with different discipline managers; monitoring of project budgets, financial metrics, quality and client feedback; quality management plans; developing project staffing plans that includes the right resources including quality assurance and peer review team members; effective communication with team members, client and stakeholders; risk analysis and mitigation; and procurement of sub consultants, subcontractors, and other direct project costs.


Complimentary to the following list, responsibilities include ensuring Waggoner meets client expectations through frequent communication with client and Waggoner delivery team.

Meets or exceeds revenue and project multiplier and profitability targets. Assists Project Managers in creating annual Client Marketing Plan and updates quarterly for existing clients.

Assists Project Managers in developing and maintaining client relationships to identify new opportunities in additional service lines to grow revenue with existing clients.

Maintains records of relevant client information in CRM. Understands our clients' business and develops innovative solutions and sound recommendations to meet their needs. Coordinates project delivery and proposal teams with clear and succinct communication as to the client requirements and differentiation strategy. Uses knowledge of industry and/or professional guidelines and protocols to accomplish goals and objectives and to solve complex problems.


Are you ready to inspire, engage and deliver? For almost 50 years Waggoner has delivered sound results through a culture of integrity, service and creativity to benefit our clients.

Waggoner has more than doubled in size over the last five years and growth is expected to significantly increase through the addition of talented personnel.


What does that mean for you? Waggoner differentiates itself as a leader in growth strategy for water and disaster recovery, as well as providing full engineering services across 19 offices and 6 states; we need people who are inspired for future growth, engage as leaders in their respective fields, and deliver to both internal and external clients.


If you are tired of hearing "we've always done it this way"; if you have a work hard/play hard attitude; and if you enjoy working with a vast team of professionals across various disciplines, you will fit right into our culture.

Your Primary Responsibilities will include

  • Assists in the development and implementation of project plans, including defining project scope, goals, and deliverables. (project roles, responsibilities and milestones)
  • Collaborate with Project Managers to create and maintain detailed project schedules, ensuring timely completion of milestones and deliverables.
  • Support Project Managers in monitoring project progress, identifying potential risks, and implementing mitigation strategies.
  • Assist in resource allocation and management, including tracking and reporting on project expenses, budgets, and resource utilization.
  • Follows Waggoner's policies and procedures for project proposing and delivery. Follows and adheres to all federal and state regulations, client requirements and contracts, and company policies and procedures.
  • Effectively uses Waggoner's workflows and processes to secure project resources, complete proposals, develop contracts, maintain project records, monitor projects, bill clients, collect receivables, and close out.
  • Contribute to the development and improvement of project management processes, tools, and templates to enhance project efficiency and effectiveness.
  • Works effectively with project support staff to monitor and control project to achieve financial target metrics for all projects.
  • Executes project to meet client expectations while meeting industry standard of care.
  • Works with client organization staff to identify, develop, and propose on future work assignments.
  • Identifies and develops project opportunities for new work and/or expanded services for established clients.
  • Identifies opportunities and takes action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals; shares information and solicits feedback.
  • Handles client questions and complaints, communicates with clients, handles service problems politely and efficiently, always available for clients, follows procedure to solve client problems, understands company products and services, maintains pleasant and professional image.
  • Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
  • Knows the organization's mission and functions, and how its social, political and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
  • Develops proposal strategies that utilize Company's strengths and innovative thinking to gain a competitive advantage with existing clients.
What you'll need

  • Bachelor's degree in Engineering, Science, Architecture, Business or related field or equivalent combination of experience and education.
  • Proven experience in project coordination or support roles within an engineering or construction environment.
Certifications/Registrations

  • Certifications or registrations as mandated by profession.
  • Must complete Waggoner's project manager qualification course and certification within a year of employment.
  • Project Management Professional (PMP) certification is desirable but not required.
Other Knowledge and Skills

  • Advanced knowledge of MS Office including Word, Excel, PowerPoint, and Project.
  • Knowledge of design, on-line reports and databases preferred.
  • Knowledge and ability to use Deltek Financial and Project Management systems.
  • Superior communication skills and in-depth knowledge of company products and operations.
  • Familiarity with engineering standards, regulations, and quality assurance processes.
Why Join Our Team

We know work isn't only about what you do, it's also about who you work for and with Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:

  • WEI Incentive Program
  • Healthy Workplace Program
  • Employee Referral Bonus
  • Competitive Health Benefits
  • Career Development and Training
  • Flexible/Hybrid Schedule
  • Community Service Opportunities
  • Worldwide Travel Assistance
Waggoner Engineering, Inc. is an Equal Opportunity Employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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