Implementation Consultant
2 weeks ago
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations.
Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.
At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape.
Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.Who We Are Looking For
We are looking for a skilled and experienced Implementation Consultant to join our team As an Implementation Consultant, you will be responsible for managing the implementation of TopoONE by Crisis24, including all phases of the project lifecycle.
- Represent the implementation team for Crisis24 and the TopoONE by Crisis24 product during the sales cycle to understand client needs and discuss the implementation process post product acquisition.
- Manage implementation activities including but not limited to project planning, time allocation and recording, product configuration and product training.
- Build client relationships and credibility with the clients during and after the product implementation.
- Provide timely feedback to the client during the implementation.
- Provide post implementation documentation, ensuring product and process decisions made by the client are recorded for future communication needs.
- Provide a coordinated postimplementation handoff of the client to the account management team.
- Foster a positive and collaborative work environment.
- Minimum of a bachelor's degree in project management, business administration or related field.
- Minimum of five (5) years of experience in project management and product implementation of software products.
- Excellent interpersonal skills.
- Demonstrates ability to think strategically.
- Ability to meet aggressive deadlines.
- Strong organizational skills.
- Enjoys working in productive, highoutput environments.
- Excellent verbal and written communication skills.
- Organization and timemanagement skills.
- Ability to work on multiple implementations simultaneously.
- Ability to meet deadlines under pressure.
- An ability to liaise well with others and source information efficiently.
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity.We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
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