floor supervisor

1 week ago


Cambridge, Massachusetts, United States Mango Full time
At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for

FLOOR SUPERVISOR
WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

We are currently recruiting for a Full Time Floor Supervisor to join the team at our upcoming MANGO store in Cambridge, MA opening in 2024 at CambridgeSide Galleria Mall

What would your day to day look like?

Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level.

To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.

Key Responsibilities:

  • To ensure and provide an excellent level of customer service in the store
  • To ensure the team possesses good product knowledge and is aware of the key performance indicators
  • To be familiar with and offer services according to the needs of customers in order to maximize sales
  • To organize and distribute tasks and positions to each member of the team
  • To ensure that sales targets are implemented, achieved and exceeded in store
  • To maintain the image of the store in order to make it attractive and commercial
  • To know and apply the visual merchandising standards of the brand and of the season.
  • To participate in updating the Merchandising and Rotation schedules


We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.

Previous experience of working in fashion retail is desirable.

Requirements:

  • Prior experience in retail sales is preferred
  • Must be a sales-driven, goal-oriented individual
  • Passion for customer service, styling, and product
  • Flexible availability, including weekends and holidays
  • Must have a positive, high-energy, friendly, outgoing, and engaging personality.
  • Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
  • Strong time management and communication skills
  • Ability to manage multiple and competing work priorities, demands, and changes
What makes us special?

  • Discount on all our lines (Woman, Man, Kids, Teen & Home)
  • Uniform per season

Insurance Benefit:
You only pay a % of the value

  • 401(K) Pension Plan
  • Holidays + Floating Holidays
  • Vacation Days
  • Bonus and/or Commission paid monthly
  • Opportunities for constant development to other positions within the International Retail structure or Headquarters in Barcelona with varied challenges that generate learning on the job.
  • You will be part of a leading company in the fashion industry, dynamic and in full innovation
  • Close, inspiring and ambitious work environment
You got it?

We like you
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